Pharmacy Technician, Specialty Pharmacy Services

Specialty Pharmacy Technician
Patient Care Services
Naperville, Illinois

As a full time, nonexempt Specialty Pharmacy Technician with CPS Solutions, LLC Patient Care Services team in Naperville, you will be a vital team member directly influencing quality patient care.  In this role, you will work in a casual low stress, office/call center setting, with your own individual work station.  Say goodbye to standing on your feet all day, working the drive up window and ringing up the cash register!!  Under the supervision of a pharmacist, you will assist internal and external customers with ensuring financial and clinical requirements are met prior to safe fulfillment of specialty medications.  This allows you to provide exceptional customer service and share your expertise with patients, providers, or payers regarding specialty pharmacy enrollment, benefits inquiries, prior authorizations, appeals, financial assistance, foundation support, prescription status inquiries, and other areas that pertain to their account.  Our Specialty Pharmacy Technicians are responsible for answering incoming calls and completing outbound calls with patients, providers, pharmacists, foundations, payers, and others under the supervision of the pharmacist.  

Schedule:  This position is scheduled to work full time, 40 hours per week, 8 hour day shifts, primarily Monday through Friday with a 30 minute lunch break.  Occasionally you may be asked to work an evening or weekend shift based upon business needs.

Salary Range: $21-$23 per hour based on experience

About the Facility:  The Patient Care Service Center is part of our expanding CPS Specialty & Ambulatory Division and is located in our Naperville, IL offices and provides specialty pharmacy support to our clients and patients.  The operation is located in a high-security, modern office building with many amenities including an onsite cafeteria, free membership to a local fitness center, parking, and complimentary beverages. CPS Solutions, LLC has partnered with the hospital to manage the day to day operations of this pharmacy. This position is an employee of CPS Solutions, LLC.

Qualifications:

• High school graduate or equivalent required
• Current Illinois Pharmacy Technician license & PTCB certification required
• 2 years of recent pharmacy technician work experience with payors and/or prior authorizations strongly preferred

Specialized Knowledge/Skills:

• Advanced proficiency with Microsoft Office including Outlook and Excel
• In depth understanding of medication names (both verbal and written)
• Professional, polished and positive written and verbal communication skills
• Experience prioritizing, problem solving and multitasking work load with ease
• Experience working with a variety of pharmacy order entry systems
• Ability to perform and manage projects outside of day to day duties

Benefits:  All employees enjoy a competitive salary, eligibility to participate in the 401(k) savings plan with a match.  Full Time employees are also eligible for a comprehensive benefits package, including Medical, Dental and Vision Insurance, Paid Time Off (PTO) Program, Company Paid Short- and Long-Term Disability, Basic and Supplemental Life Insurance, Medical Flex and Dependent Care Accounts and more.

CPS Solutions, LLC Requirements: All employment offers are contingent upon successfully passing a pre-employment (post offer) background check, drug test and signed onboarding documents. Additionally, you may be required to provide medical records or have additional medical examinations/background checks that are a specific requirement of the location or position in which you are hired. This applies to internal transfers and status changes for internal CPS Solutions, LLC team members. CPS Solutions, LLC is also commit