Epic Patient Access

Job Description:
We are seeking a Senior Manager with a strong Epic background to drive strategic patient access and experience initiatives. This individual will partner with healthcare organizations to develop and implement enterprise-level patient access strategies, optimize front-end workflows, and enhance the patient journey through Epic tools such as Cadence, Welcome, Referrals, and MyChart. The Senior Manager ideally brings a balance of operational leadership experience and strategic advisory skills, helping clients improve patient satisfaction, access, and overall performance through practical, measurable initiatives.

Key Skills and Experience:

• Strong Epic background (Cadence, Welcome, Referrals, MyChart preferred; Cheers and Care Everywhere optional)

• IT or Operational leadership in scheduling, registration, call centers, or patient engagement

• Experience designing and implementing enterprise patient access strategies

• Front-end workflow optimization expertise

• Knowledge of front-end revenue cycle operations (e.g., insurance verification, financial clearance)

• Knowledge of digital front door strategies and patient portals

• Strong project management and cross-functional collaboration skills

• Strategic advisory experience with healthcare executives and operational leaders preferred

• Epic certification preferred