Federal Reserve Financial Services - Employee Experience Sr. Business Systems Analyst

Company

Federal Reserve Bank of Atlanta

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), Check Services, and the FedNow® Service. In 2020, we undertook a strategic effort to transform FRFS from a product and support office framework to a national, enterprise-focused organization. The enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into a new organization, which was further joined by the FedNow team in early 2024. Our North Star strategy, with the new structure, is to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

We value the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.

As a Federal Reserve System National Business Line, it is standard practice to post FRFS positions in all twelve Districts to provide transparency and equitable opportunities for all FRS employees to apply. Internal candidate(s) selected for this position will remain employed by their current employing District and serve as an employee of FRFS. The selected candidate’s new job title and associated pay range will be determined by the employing District and will continue to be subject to the employing District’s people policies and practices (i.e., remote/hybrid work posture, etc.).

We are a dynamic hybrid workplace environment.

The FRFS Employee Experience function has an exciting opportunity to be part of the People Data and Systems team as a Sr Business Systems Analyst.  The selected individual will report to the Head of the People Data and Systems Team.  The candidate hired for this position will be an integral member of the team charged with delivering solutions that add value, increase capacity, and streamline cross-district people processes and information for our people leaders across FRFS in execution of the Customers First: People Always philosophy.

The selected candidate will play a significant part in defining his or her role and scope of influence.  With minimal supervision, the Sr Business Systems Analyst will be expected to provide technical expertise in consulting with the Employee Experience team to recommend solutions, and initiate, manage, and participate in multiple projects, programs and initiatives for the FRFS Employee Experience team.  This individual will be the technical and security expert on the team responsible for maintaining the SharePoint site collection for the FRFS Intranet and internal Employee Experience sites including all security administration, development of additional tools for sensitive people processes using SharePoint, Power Apps, Power Automate and other solutions as needed to champion change and foster efficiency to support FRFS leaders in their responsibilities to successfully manage the complexities inherent in a cross-district footprint.  The selected candidate will also be responsible for maintaining Enterprise Automated Email list and AD Groups for use by the Employee Experience team and FRFS Enterprise.  Finally, will be expected represent FRFS, as needed, in key meetings with senior FRFS and FRS leaders and on workgroups.

Key Responsibilities:

• Maintains advanced knowledge of the changing systemwide technology landscape to provide recommendations and development of technological solutions to support the needs of FRFS Employee Experience.

• Support the Communications and Culture team within Employee Experience with consultation on solutions for enterprise-wide virtual meetings, other solutions to support communications and culture adoption in an enterprise of employees who are highly dependent on virtual interactions being geographi