Senior Business Sales Trainer (Temporary)

This is a short-term, temporary role.

JOB PURPOSE:

Create, deliver and update training programs focused on sales effectiveness by improving selling skills and product knowledge. Drive engagement with Sales teams by building training programs that drive value.

KEY FUNCTIONS:

• Ensure maximum effectiveness of the business sales team by developing and implementing successful training programs supporting a wide range of service components, new and existing products/services, communication and sales skills, software applications and customer service support objectives.
• Conduct training in a variety of styles including but not limited to classroom facilitation, computer-based training, process and written documentation.
• Deliver onboarding training sessions for new hires.
• Develop successful, effective internal training programs that decreases time for sellers to improve their selling skills and easily explain complex product information to non-technical audiences.
• Review, update, organize and deliver high quality onboarding program for new hires.
• Evaluate sales team performance to ensure training program success and recommend enhancements and requirements for new program development inclusive of researching training methodologies, learning tools, platforms, and practices.
• Collaborate and coordinate activities with subject matter experts and partner departments to deliver relevant employee trainings.
• Work with Sales Leaders in analyzing the performance of the workforce so that additional training can be prescribed and developed.
• Produce comprehensive training manuals and maintain organized, updated training records.
• Compile timely and accurate reports on training effectiveness.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Maintain regular attendance as required by your position.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
• finding ways to cut through ambiguous problems.  
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• Minimum 5 years of experience developing and conducting sales training required.
• Minimum 5 years of technical sales experience required.
• Bachelor’s Degree or equivalent experience with a focus in Communications, Business, or Sales preferred.

WORK ENVIRONMENT AND PHYSICAL & MENTAL QUALIFICATOINS: 

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

ABOUT MIDCO:

Midco: 

• Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
• Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
• Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to