Student Services - Administrative Assistant

Job Description:

Student Services - Administrative Assistant is responsible for ensuring that students at Hillsboro Aero Academy (HAA) receive industry-leading customer service from training through graduation. This high level of service will be achieved by processing student documents, assisting and helping Student Services with daily tasks, events and New Student Orientation. This is an onsite position.

Job duties include:

• Manage communication with incoming students and assist with students’ arrivals as well as departures at the end of training
• Assist with new student orientation presentations and ensure all onboarding documents are collected and logged in the Student Management Systems (student files, Portal and FSP)
• Advise students of Hillsboro Aero Academy policies and regulations to ensure a smooth student experience
• Check student balances and unground students
• Gather ideas for the Newsletter, editing material and posting it
• Update CFI photo wall, taking photos of new CFIs and Students
• Participate in Student Monthly events
• Other duties as assigned by management

Qualifications/Licenses:

• Valid driver's license with good driving record is preferred.

Required Skills/Experience:

• College degree, preferred
• Excellent customer service
• Applicants must hold a valid, unrestricted US driver's license, and should have reliable transportation

Preferred Skills/Experience:

• Experience with aviation (desirable)
• Experience in office administrative role
• Associates degree
• Excellent communication and customer service skills
• Attention to detail, natural organizational skills and the ability to multi-task & work independently are a must
• Intermediate knowledge of Microsoft Office Suite required
• Thrives in a fast-paced environment and enjoys working with people from around the world