Electronics QA Engineer

Position Overview:

Linde Gases US is currently seeking an Electronics QA Engineer to join the team located in Taylor, TX.

Job Scope:

• Coordinates and/or supports all of the quality training of the Linde Taylor production facility. The individual is responsible for all aspects of compliance with the ISO9001, FSSC22000, and applicable cGMP quality systems. 
• Establishes, monitors, and reports on-site quality and improvement initiatives. 
• Ensures that LGUS Electronics’ quality management practices and operational quality procedures are aligned with the SH&E strategies; that they are being applied consistently & correctly across the facility, and that they will achieve the stated requirements safely and efficiently, to the satisfaction of our customers.
• Works closely with plant personnel to maintain a quality management program that meets or exceeds all internal and external customer requirements.
• Performs periodic data trend reviews in Northwest Analytics (NWA), and SEEQ to present to customers as needed.
• Responds to customer quality questionnaires, as well as maintains Responsible Business Alliance (RBA) surveys.
• Reviews material specifications and revisions to supplier handbooks from a quality perspective
• Manages customer complaints (Product/Customer Incidents).
  • Ensures complaints are addressed in a timely and effective manner including containment, root cause investigation and corrective/preventative action.
  • Facilitates formation of the cross functional investigation team and supports the investigation process utilizing Fishbone, 5 Why, Causal Tree or other disciplined problem solving process
  • Ensures that a professional quality 8D investigation report is produced for each external customer complaint within expected target dates.
  • Presents investigation findings to customers verbally, as needed.
  • Ensures corrective actions identified through customer complaint investigation are completed within target date and that actions are effective in reducing or eliminating the possibility of recurrence.
  • Ensures Recall/Containment Actions and Procedures are considered to be best in class and are deemed to be effective.
  • Continually trains team members on corrective and preventive action.
• Assists in completing new and periodic metrology studies (MSAs) in alignment with customer expectations and requirements.
• Reviews customer quality bulletins and initiatives and develops action plans through implementation as appropriate.
• Represents the local quality management system during regulatory, internal, and third party/customer audits and/or inquiries.
• Conduct internal audits on a regular basis.
• Review SPC/SQC charts with customers.
• Ensures site compliance with Process Change Control and Document Control programs
• Able to champion the continuous improvement process and be the primary “change agent” at the location.
• Solves problems collaboratively in a team environment.
• Helps to establish the site SPC program, including development of pages in SEEQ, review of limits, review of out-of-control items, tracking of action plans for out-of-control items, leading the quality review team for the site.
• Be the champion of the sites audit and assessment program, leading audits of site operations on a regular basis and tracking closure of Corrective Action Reports for those items.