Desk Side Project Technician

The Desk Side Project Technician provides technology support for new construction initiatives, associate/department moves, new technology implementation activities and support of complex end user systems such as GetWell entertainment and workstation on wheels. The role will focus on end user needs that include new technology reviews/recommendations, technology testing, and end user equipment deployments for new services, facilities, and department renovations. The Desk Side Project Technician works as part of a team providing Desktop Support Services.   

Primary Responsibilities:

• Planning, Managing and Coordinating projects
• Walk throughs and floor plan review
• Installing, repairing, upgrading, replacing, and maintaining hardware/software and peripheral equipment
• Maintining patient facing entertainment systems
• Performing PC upgrades/replacements
• Equipment moves, hardware installations, technology configuration & deployment 
• Providing roll out support for locally installed software solutions. 

Qualifications:

• Associate's degree and at least 1 year of experience required
• Exceptional customer service skills required
• Strong Operating System understanding required 
• Quality craftsmanship with wire management expertise is expected. 
• Strong PC level technology expertise, imaging and troubleshooting is expected. 

As one of the nation's premier pediatric health care systems, we've made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions. It's a promise that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention.

Equity, diversity, and inclusion guide our growth and strategy.  We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment.  All Nemours Associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.  

Nemours aspires to have its workforce and providers reflect the rich diversity of the communities we serve.  Candidates of diverse backgrounds, race and ethnicity, religion, age, gender, sexual orientation, and those committed to working with diverse populations and conversant in multicultural values are strongly encouraged to apply. Please click here to review Nemours Anti-Racism Statement (nemours.org). 

 

To learn more about Nemours and our commitment to treat every child as if they were our own, visit us at www.nemours.org.