Vice President of Human Resources - North American Retail

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win

Job Summary:

We’re in search of a strategic, dynamic, commercially minded HR executive that enjoys pursuing ambitious goals and winning with a team to join us as the Vice President of HR for North American Retail. This role supports the revenue growth and commercial success of a diverse portfolio of business units by developing and implementing HR strategies, policies, and processes specifically tailored to sales, marketing, placement, service, and operations functions.

Responsibilities:

• Build relationships with business leaders and understand the business strategy to identify opportunities to increase alignment with HR strategy and actions.
• Define and drive execution of pragmatic solutions that support the successful integration of organizational changes, including strategic, structural, technological, and people-oriented changes.
• Diagnose gaps between current and desired organization performance and help business leaders identify, prioritize and build organizational capabilities, behaviors, structures and processes.
• Analyze data and surface trends to model and forecast future workforce requirements to support senior leaders in scenario and succession planning.
• Review key business performance targets and their related talent implications with business leaders.
• Play a pivotal role in managing change and uncertainty among employees, providing guidance and support throughout transitions. This involves clear communication, leadership alignment, and employee involvement to facilitate the change journey.
• Ensure the HR team has the right skills and experience to drive sales and growth efficiently. Build and develop a high-performing team of HR leaders and business partners, driving accountability and results - set clear expectations, provide feedback, conduct performance reviews, and address challenges, as well as foster a positive and productive work environment.
• Act as the advocate for leading the talent management plans for the business with a focus on enhancing the quality of leaders and managers, building skills and capabilities of the workforce, and ensuring succession bench strength.
• Align performance management, compensation, incentive and reward strategies to reinforce Acrisure’s client-centric, high-performance, collaborative culture.
• Oversee and take a proactive approach to Employee Relations, and make recommendations by providing guidance, interpreting policy and issue resolution. Handle and/or participate in complex employee relations issues.
• Review and benchmark the internal and external environment to identify new opportunities for HR and to improve HR policies and initiatives.
• Identify and drive the sharing of best practices across functions to facilitate continuous improvement.
• Act as a liaison between field HR, HR operations and COEs to ensure HR services are aligned with internal client needs. This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor’s degree in business administration, HR management or related field
• Graduate degree preferred
• 15+ years of progressive HR leadership experience, with 5+ years in an HR role supporting one or more executives (at the top 3 levels of an organization with an employee population of ≥5,000)
• Deep experience supporting senior level clients on long-term, strategic talent initiatives within dynamic organizational contexts.
• Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy as well as deep knowledge of HR policies, processes (e.g., workforce planning and talent management