Campus Safety & Security Officer

Description

The Campus Safety & Security Officer supports Tiffin University’s commitment to a safe, welcoming, student-centered campus environment. This position serves as a visible and approachable safety presence for students, faculty, staff, families, visitors, and community partners. The Campus Safety & Security Officer is responsible for routine patrol, incident response, building security, residence hall support, emergency assistance, event coverage, policy enforcement, parking support, documentation, and coordination with local police, fire, EMS, Residence Life, Student Conduct, Counseling & Wellness, and other University departments. 

This is an unarmed, non-sworn role. Campus Safety & Security Officers do not carry firearms and do not function as police officers. The role is built around prevention, visibility, service, de-escalation, accurate reporting, and timely referral to appropriate University or public safety resources.

The Campus Safety & Security Officer will help create the conditions for students to connect, grow, lead, and adapt by protecting the learning and living environment of the University. The role supports student persistence and campus belonging by ensuring students feel safe, respected, and supported in classrooms, residence halls, parking areas, athletic spaces, and campus events.

Key Responsibilities:

Campus Patrol, Visibility, and Crime Prevention:

· Conduct routine foot and vehicle patrols of academic buildings, residence halls, parking lots, athletic areas, sidewalks, outdoor gathering spaces, and University-owned or controlled properties.

· Maintain a visible, professional, and approachable presence to deter unsafe behavior, identify concerns early, and build trust with students, employees, and guests.

· Monitor for safety hazards, suspicious activity, policy violations, unauthorized access, unsecured doors, damaged property, lighting concerns, weather-related hazards, and maintenance issues.

· Complete scheduled and unscheduled patrol checks during assigned shifts, with increased attention to residence halls, parking areas, late-night activity zones, and high-traffic student spaces.

· Report facility, safety, access, technology, fire/life-safety, and environmental concerns through the appropriate University reporting process.

Building Security and Access Control:

· Secure and unlock University facilities according to approved building schedules, event needs, and emergency requirements.

· Monitor and respond to access control alerts, door-prop alarms, card access issues, lockouts, and building security concerns.

· Assist students, employees, and guests with access-related concerns within University policy.

· Support Residence Life with residence hall safety checks, lockouts, unauthorized access concerns, and after-hours housing-related incidents.

· Assist with parking enforcement, parking lot monitoring, vehicle concerns, traffic flow, and safe pedestrian movement as assigned.

Incident Response and Emergency Support:

· Respond promptly and professionally to calls for service, including disturbances, medical concerns, welfare checks, fire alarms, building alarms, suspicious activity, noise complaints, property damage, vehicle issues, residence hall concerns, and behavioral incidents.

· Assess situations, stabilize the scene within training and policy, request additional support when needed, and communicate clearly with dispatch, supervisors, law enforcement, fire, EMS, Residence Life, and Student Development staff.

· Provide basic first aid, CPR, AED support, and emergency assistance within certification level until appropriate emergency responders arrive.

· Assist with evacuations, shelter-in-place procedures, severe weather response, missing student response, emergency notifications, and other emergency management procedures.

· Protect the safety of individuals and property while using de-escalation, sound judgment, professionalism, and policy-based decision-making.

Student Support and Community Engagement:

· Serve as a student-centered safety resource, especially during evenings, weekends, and overnight hours when many offices are closed.

· Provide safety escorts, directions, vehicle jump-starts, lockout assistance, lost-and-found support, and general assistance to students, employees, visitors, and families.

· Build positive working relationships with students, student-athletes, international students, first-generation students, residential students, commuter students, and student organization members.

· Use respectful communication that supports voluntary compliance before formal enforcement whenever appropriate.

· Recognize signs of distress, crisis, intoxication, conf