Partner Account Manager, Payment Networks

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"As a Partner Account Manager (PAM) at FICO, you will take full ownership of a single, highly strategic global payment network account. In this focused, high-impact role, you will serve as the primary executive liaison between FICO and the partner organization—shaping the strategic vision, deepening executive relationships, and expanding the adoption of FICO’s cutting-edge analytics and decision management solutions.

This is a rare opportunity to influence a top-tier player in the global payments ecosystem, leveraging FICO’s innovative analytics and decision management technology to co-create offerings that deliver tangible business value. Your success will drive mutual growth and support FICO’s broader mission of powering smarter decisions across the financial services industry." - Hiring Manager

What You'll Do

• Executive Relationship Management: Develop and maintain deep, trusted relationships with C-level and senior leaders at the assigned global payment network, acting as the face of FICO and a strategic advisor.

• Strategic Account Ownership: Serve as the global relationship executive responsible for the overall partnership strategy, performance, and satisfaction for one major account.

• Opportunity Development & Sales Execution: Identify and shape opportunities to embed FICO solutions within the partner’s ecosystem. Lead the full sales lifecycle—from discovery and proposal through negotiation and close—via the partner channel.

• Joint Business Planning: Build and execute now/near/future joint business plans that align FICO’s capabilities with the partner’s priorities, including fraud prevention, credit lifecycle optimization, open banking, and embedded finance.

• Cross-Functional Leadership: Orchestrate internal FICO virtual teams (sales, pre-sales, product, delivery) to deliver seamless execution, value realization, and account growth.

• Partner GTM Strategy & Execution: Collaborate on co-marketing and go-to-market initiatives that drive adoption of existing solutions and launch new joint offerings.

• Market & Thought Leadership: Stay informed on industry trends and represent FICO at industry events and partner conferences, reinforcing our innovation leadership and strengthening the partnership.

What We're Seeking

• Relationship Management & Influence: Proven success managing senior executive relationships (C-suite and SVP level) within a complex, global payment network. Strong influencing and communication skills, with the ability to engage cross-functionally and represent FICO at the highest levels.

• Sales & Strategic Account Experience: Deep expertise in consultative, solution-based selling with a focus on enterprise software, SaaS, analytics, or decision science. Demonstrated success in growing a single strategic account, managing multi-million-dollar opportunities, and building multi-year joint business plans. Experience driving both direct and channel-based sales in a global context.

• Domain Expertise: In-depth understanding of the global payments ecosystem, including the two-sided network model and its role in driving innovation and interoperability. Familiarity with key industry priorities such as fraud prevention, embedded finance, credit lifecycle solutions, and open banking.

• Operational & Commercial Acumen: Knowledge of SaaS pricing models, including transaction-based and revenue share agreements. Ability to guide cross-functional teams and align delivery capabilities with strategic partner needs. Experience influencing product development and co-developing go-to-market strategies.

• Leadership & Mindset: Entrepreneurial, results-oriented, and highly collaborative with a global mindset. Strong problem-solving skills and ability to navigate ambiguity. Willingness and ability to travel internationally as needed to maintain deep engagement with the partner.

• Willingness and ability to travel globally to maintain deep engagement and alignment with the partner organization.

Our Offer to You 

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring y