FLEX Director Change Management and Communications

This is a temporary position.   

Corporate Financial Accounting (“CFA”) is a headquarter-based accounting department responsible for the accounting and reporting relating to Marriott’s investment, development, joint venture, foreign exchange, debt, Environment, Social, and Governance (“ESG”), and international banking activities.

 

As a member of the Corporate Financial Accounting Team, the Director will partner with other Marriott colleagues to increase overall organizational awareness and engagement related to the ESG operational business objectives, including playing an integral role in the training and implementation related to new processes and controls, along with Net Zero Cloud system roll-out to support ESG reporting and compliance. The Director will be responsible for leading the change management and communication efforts in collaboration with the overall program team and discipline partners.

 EXPECTED CONTRIBUTIONS                                                                                                                                    

• Build trusted relationships with key stakeholders across Global Finance, Global Operations (Engineering, Sustainability, etc.), Human Resources, Legal, and Continent teams to drive alignment and engagement.
• Demonstrate a proactive learning mindset by staying informed on ESG reporting requirements, program objectives, timelines, and key milestones to effectively support change initiatives.
• Develop a deep understanding of risk and controls, system functionality, and end-to-end process design to ensure seamless implementation and adoption.
• Lead cross-functional collaboration to create, refine, and deliver engaging communications such as email updates, publications, presentations, training materials, FAQs, and other tools that drive awareness and change adoption.
• Capture stakeholder feedback, analyze insights, and translate them into actionable next steps to enhance change effectiveness.
• Ensure processes, documentation, and certifications are maintained, communicated effectively, and successfully executed by impacted teams.
• Stay informed on industry trends and best practices in ESG and change management, translating complex technical concepts into clear, non-technical language for key partners and executives.
• Present change management and communication strategies in ESG leadership and steering committees as needed.
• Identify opportunities for continuous improvement in communication approaches and change management strategies, implementing enhancements where applicable.
• Track and report progress on change initiatives, providing timely updates, risk escalations, and recommendations to leadership.

 

 CANDIDATE PROFILE                                                                                                                                    

KEY TALENTS AND EXPERIENCE

• Excellent project management change management skills
• Excellent interpersonal and oral/written communications skills required
• Excellent PC skills, proficient in Microsoft Office products, specifically MS PowerPoint
• High degree of initiative, personal responsibility, and integrity
• Strong organizational skills and ability to meet deadlines and effectively manage multiple priorities
• Ability to work independently and in a team setting.
• Ability to identify issues, recommend solutions, and implement resolutions
• Strong analytical skills and effective problem-solving abilities; makes decisions using data; anticipates risks and consequences of current issues on future project outcomes
• Ability to build and maintain key relationships and to coordinate with other departments
• Customer-service oriented perspective and an effective listener
• Must be a self-starter, capable of identifying needs/requirements and taking independent action

 

EDUCATION AND PROFESSIONAL CERTIFICATION

• Bachelor’s degree required (Business major preferred)
• CCMP or advanced certification preferred
• Minimum 7 years’ experience, including managing others

 

The pay range for this position is $56.58 to $94.18 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent