SWAT Business Office Manager- USPI

SWAT Business Office Manager

JOB SUMMARY

Responsible for directing, coordinating, and controlling all aspects of the business office functions, processes, and staff of the facility until a Business Office Manager is hired and transitioned to the RCM SD Manager of Business Office Operations. 

RESPONSIBILITIES AND EXPECTATIONS

• Perform a Site Visit with Action Plan during the first visit. Report to be sent to Key Leadership Team (Administrator, RVP, MP, Sr. Director of RCM SD).
• Put a plan into place to complete cross training of all business office staff.
• Train business office staff on Business Office Manager functions (DDL, DEPL, etc.)
• Complete the daily business office functions of the facility.
• Reporting the pertinent activities concerning the facility to the Key Leadership Team.
• Appointing a Business Office employee who will be lead in the absence of the BOM/ SWAT BOM.
• Provide weekly reporting to Key Leadership Team.
• Up to 75% travel required.
• Deploy, monitor, and ensure that USPI's Segregation of Duties are followed and maintained.
• Ensure compliance with USPI's policies and procedures as related to internal controls.
• Develop, monitor, and control the business office staffing needs.
• Ensure compliance with CMS Conditions of Coverage.
• Create and maintain a collaborative and positive work relationship between the Business Office and Clinical Staff along with the USPI Home Departments.
• Closely monitor variations in the business office key functions to avoid work-flow issues.
• Manage and maintain oversight of any Business Office functions via daily/weekly calls and PAS reporting while working in their Home Office.
• Hold daily/weekly business office staff meetings outlining daily/weekly priorities of the facility.
• Evaluate business office staff performance.
• Implement training for all Business Office employees.
• Evaluate and train on Business Office Best Practices in order to improve business office functions and cash flow.
• Ensure procedures, implants and revenue are captured on a daily basis.
• Identify and correct scheduling, verification, POS collections, billing, posting and collections concerns.
• Develop and maintain CBO relationship along with ASC to CBO workflows. (where CBO is utilized).
• Attending required ASC meetings representing the Business Office.
• Act in accordance with the vision, mission, and business philosophy of the Tenet/USPI.
• Keep Administrator apprised of daily findings and action plans.
• Identify areas that require additional training through education.
• Should demonstrate the ability to work as a team member in multiple departments.
• Must be able to communicate directly and professionally.
• Be flexible, reliable, productive, and self-motivated.
• Follow the facility's professional conduct and dress code policy.
• Maintain patient, physician, and employee privacy and confidentiality per policy.
• Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees.

REQUIRED EXPERIENCE/ QUALIFICATIONS:

• Bachelor's degree or equivalent work experience.
• Minimum 5 years of Business Office Management and Revenue Cycle experience.
• Strong understanding of Revenue Cycle Operations within an ASC setting and/or demonstrated relevant knowledge.
• Proven success in project management roles, to include developing and implementing business initiatives.
• Understanding of the industry trends, market dynamics, and key performance indicators.
• AdvantX, HST, gMed, SIS Office a plus.

TRAVEL: 

50% to 75% travel within US. Must be willing to travel to serve as Business Office Manager within all USPI Markets and Regions based on need.

COMPENSATION

• Pay:  $77,376-$123,552 annually. Compensation depends on location, qualifications, and experience. 
• Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level. 
• Management level positions may be eligible for sign-on and relocation bonuses.

BENEFITS

The following benefits are available, subject to employment status:

• Medical, dental, vision, disability, life, AD&D and business travel insurance
• Manager Time Off – 20 days per year
• Discretionary 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insur