Community Health Medical Assistant (Full-Time)

Description

LOCATION: Wayne County Healthy Communities

                      New Hope Missionary Baptist Church - 33640 Michigan Ave. Wayne MI 48184

POSITION SUMMARY: The Community Health Medical Assistant supports the mission of the Neighborhood Wellness Center by providing high-quality patient care, preventive health screenings, and health education in both clinic and community-based settings. Working under the supervision of the Community Health Nurse and providers, the CMA plays a key role in patient engagement, clinical workflow, and outreach activities designed to address chronic disease prevention and improve health equity in underserved populations.

ESSENTIAL FUNCTIONS:

Clinical Support & Screenings:

• Perform preventive health screenings (e.g., blood pressure, blood glucose)
• Collect and record vital signs, and intake information accurately.
• Support immunization and vaccination workflows under RN/provider supervision.
• Assist in point-of-care testing (POCT) and specimen collection.

Care Coordination & Outreach:

• Participate in community-based outreach events (e.g. health fairs, school screenings, church/wellness events).
• Assist the Community Health RN & CHWs in connecting patients to medical, behavioral health, & social services.
• Conduct reminder calls and follow-ups for patients needing additional screenings or services.

Team Collaboration:

• Work with Community Health RN, CHWs, & providers to ensure smooth clinic flow & comprehensive patient care.
• Support interns and volunteers during outreach activities.
• Participate in staff meetings, huddles, and quality improvement initiatives.

Quality & Compliance:

• Adhere to infection control, safety, and HIPAA standards.
• Ensure accurate, timely documentation of screenings and patient interactions.
• Follow FQHC and AAAHC clinical protocols and workflows.

TRAVEL & FLEXIBILITY:

• Demonstrate flexibility by traveling between clinic sites to provide coverage as needed
• Able to travel to required trainings

JOB QUALIFICATIONS:

Professional Conduct & Customer Service:

• Demonstrates respect, & professionalism when interacting with patients, visitors, providers, & colleagues.
• Provides prompt, respectful, and solution-focused customer service.
• Maintains patient confidentiality and adheres to HIPAA and organizational privacy policies.

Teamwork & Communication:

• Works effectively as part of a multidisciplinary team, willingly offering and accepting assistance.
• Communicates clearly and appropriately, both verbally and in writing.
• Actively listens and responds constructively to feedback from patients, peers, and supervisors.
• Keeps appropriate team members informed and participates in team meetings.

Initiative & Accountability:

• Demonstrates reliability, punctuality, and accountability in attendance and job performance.
• Completes tasks independently with minimal supervision and meets deadlines.
• Shows willingness to take on additional responsibilities and support colleagues as needed.
• Continuously looks for ways to improve work processes and patient care.

Clinical & Technical Skills:

• Proficient in using electronic medical records (EMR) systems, including documentation and data entry.
• Understands and applies medical terminology accurately.
• Demonstrates proper use, maintenance, and sterilization of medical equipment and instruments.
• Skilled in performing routine clinical tasks including vitals, lab tests, immunizations, and basic procedures.

EDUCATION AND EXPERIENCE:

• High School Diploma
• One (1) year experience in a healthcare environment
• One (1) year experience providing office reception services
• Current Medical Assistant certification (CMA) is preferred, but not mandatory

Salary: up to $20.00 hourly (based on experience & qualifications)

Employment Type: Full-Time

Classification: non-exempt

Benefits:

• Health insurance, Dental insurance, and Vision insurance
• Paid time off (Holidays, Vacation, Personal, & Sick time)
• 401a & 403b (Retirement plans)
• Long Term Disability
• Employee assistance