Direct Care Supervisor, Medical Assistant, 6a-6:30p

Department: Assisted Living

Employment Type: Part Time

Location: Grand Rapids, MI

Reporting To: Amber Lynch

Compensation: $20.00 - $23.00 / hour

Description

The Direct Care Supervisor (Medical Assistant) is a hands-on leader who plays an essential role in supporting our RCA's and Med Tech's. This position combines strong leadership with medical assistant experience to supervise and train our staff, support residents’ daily needs, and promote a safe, respectful, and engaging community.  With a genuine passion for working with the senior population, the Direct Care Supervisor ensures that our staff and residents are supported.

Schedule: Part-time, 24 hours per week | 1st shift | 6am-6:30pm | Every 3rd weekend and yearly holiday rotation | No scheduling mandation
Shift Premium: Weekend (Fri 11:00 pm - Sun 10:59 pm) $ 0.50 Department: Porter Hills Village | Assisted Living & Memory Care

Key Responsibilities

Clinical Support:

• Conduct lab draws as ordered.
• Administer treatments, injections, or medications as ordered and in accordance with state law.
• Respond to emergency calls from residents.
• Process and implement medication orders from physicians or nurse practitioners.
• Maintain communication with families and physicians regarding changes in resident care or medication.
• Perform clinical and administrative duties.

Supervisory Duties:

• Provide clinical guidance to Resident Care Assistants and Medication Technicians.
• Oversee and assist RCAs and MTs with daily responsibilities, ensuring staff demonstrate competence and compassion.
• Offer continuous coaching, training, and mentoring to care staff.
• Participate in employee performance evaluations and provide ongoing feedback.
• Support onboarding and orientation of new hires.
• Collaborate with leadership to ensure appropriate staffing coverage, including reassigning staff to meet resident needs.
• Act as Designated Manager on Duty in the absence of the Assisted Living and Memory Care Manager.
• Supervise staff on assigned shifts and maintain open communication with department managers.
• Serve as a resource and participate in staff and monthly supervisor meetings.

Resident Support:

• Ensure all documentation is accurate, descriptive, and reflective of the care provided and the resident’s response.
• Collaborate with the interdisciplinary team to support resident well-being and ensure regulatory compliance.
• Promote each resident’s autonomy and dignity, maintaining respectful and sensitive communication.

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills, Knowledge & Expertise

• Hands-on experience with injections and wound care, required.
• 1 year of experience with lab draws or possession of a Certified Phlebotomy Technician (CPT) certification, required.
• Medical Assistant Certificate from an accredited institution.
• Ability to pass a competency evaluation conducted by an RN Instructor/Trainer.
• Minimum of 2 years of experience as a Resident Care Assistant, Med Tech, or equivalent role in a healthcare setting, required.
• Current CPR and First Aid certification, required.
• Previous experience working with older adults, preferred.
• Background in a supervisory or lead role within a fast-paced healthcare environment, preferred.
• Ability to lift and move objects up to 35 pounds without assistance.

Job Benefits

• Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed $120 a year!
• Competitive Benefits for Part-Time Team Members – Enjoy Vision, Mental Health Programs, Legal Plans, Voluntary Life Insurance, and more, starting on the 1st of the month after 30 days of hire. 
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay – Get paid when YOU want!
• Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program – Earn $500 when you bring great peopl