Director of Patient Services Marketing

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

Summary of Job

 The Director of Patient Services Marketing is responsible for the creation and implementation of strategy and delivering on tactics aligned to the overarching strategy. The role will manage external agencies and ensure alignment of internal stakeholders to meet goals.

• • Leads the collaborative planning, alignment, approval and execution of strategies and tactics (traditional and digital) designed to provide education to healthcare providers and patients by amplifying awareness of patient support programs.
  • Partners with internal and external stakeholders to leverage Omni-channel offerings
  • Ensures a productive and cost-effective relationship with external agencies and partners
  • Drives alignment with strategic objectives and tactics across the organization in a compliant manner (Sales, Training, Marketing, business Insights & Analytics, Market Access, Patient Services, Legal, Medical, Trade, Public Affairs, etc.)
  • Ensures key programs are managed effectively achieving KPIs on time and on budget
  • Create a go-to-market communication strategy for internal and external customers.
  • Develop reports to monitor key metrics around digital, live and in person tactics to measure success.
  • Develops content for appropriate programs to educate patients and healthcare providers.
  • Facilitates a smooth running and compliant PRC process in concert with the PRC Team Members and partner agencies
  • Partners with advocacy, public relations, market research and marketing to compliantly collect data on the patient journey.  
  • Adheres to all company policies and legal, compliance and regulatory guidelines

Education

• Bachelor’s required; MBA a Plus .

Experience

• Minimum 8-10 years pharmaceutical marketing. Rare Disease experience preferred
• Experience with digital approaches to HCP marketing is optimal
• Outstanding leadership, and presentation skills
• Proven ability to collaborate across functions with intention
• Leads with curiosity to support innovation and critical thinking                          

Technical Skills

• Proficient in MS Office Suite.

Non-Technical Skills

• Highly motivated and great attention to detail. Strong ability to work under tight timelines and complex/changing situations.  Excellent written and oral communication skills. Excellent problem-solving skills. Broad level of interpersonal skills and flexibility

Travel

 

Requires up to 15% domestic and international travel

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

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