Senior Manager, Information Technology

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

12

Job Family:

IT Infrastructure and Systems

# of Open Positions:

1

Faculty/Service - Department:

IT Services and Infrastructure

Campus:

Main Campus

Union Affiliation:

N/A

Date Posted:

October 15, 2024

Applications must be received BEFORE:

October 26, 2024

Hours per week:

35

Salary Grade:

Non-Union Grade NM2

Salary Range:

$112,957.00 - $140,190.00

About Information Technology:

Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome.

In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.

Note: We are recruiting for three 12-month contracts: one reporting to the Senior Director, Infrastructure and Operations, and two reporting to the Senior Director, IT Solutions.

Position Purpose
Reporting to the Senior Director, the incumbent manages a team of IT professionals engaged in the development, maintenance and support of IT solutions. May be responsible for one large application or for a group of smaller applications. Is responsible for highly valued IT assets on which the University’s business operations are almost completely dependent.

In this role, your responsibilities will include:

• Business case preparation: Collaborates with client managers to identify new business needs and other opportunities for technology to be applied to solve business problems, increase administrative efficiency and lower administrative costs, and improve services.  Evaluates the technical, economic, and operational feasibility of different approaches to solving business problems. Develops project proposals. 
• Project management: Creates or oversees the creation of detailed project plans using sophisticated tools with a detailed understanding of project planning techniques and critical path analysis concepts. Negotiates with client managers and IT managers in other departments to organize inter-disciplinary project teams according to the needs of each project. Provides guidance to multiple project managers working simultaneously on different projects. Ensures that appropriate activity and progress reports are prepared regularly with respect to systems development projects. Ensures appropriate controls are built in to the project plan. Ensures risks are monitored and managed over the course of each project, ensures that risk mitigation strategies are implemented where necessary.
• Technical resources management: Plays an integral role in overall IT resources planning, including the development of the annual resource allocation plan. 
• Human resource management: Manages a team of IT professionals involved in multiple IT development projects and support activities. Provides direction to staff regarding project planning and management, development methods, design alternatives, and technical options. Fosters a positive work environment and teamwork. Recruits/discharges staff, evaluates their performance, ensures adequate personal and professional development, identifies development needs and recommends appropriate training strategies.  
• Business process analysis and design: Oversees the design of complete solutions to complex business problems using expert knowledge of technology, business process analysis techniques, business process re-engineering, and workflow analysis. Applies the concepts and principles of change management, ensures that appropriate communication stra