Senior Manager, BI & Analytics

Company Description

SPANX isn’t your average company. We revolutionized an industry by challenging the status quo and putting the customer first. While we live in the fashion and retail world, we don’t obsess trends, rules or conventional ways of running a business. Rather – we set the trends, create solutions, and we obsess product with out-of-the-box-thinking and patented technology. Spanx is beloved around the world by customers and celebrities alike for our comfort-first approach to must-haves like shapewear, apparel, jeans, active, leggings, bras and beyond! We elevate women through product and empower them to look and feel their best. And we think we’ve only scratched the surface. We are a high-growth, innovative and ambitious company and we are embarking on an exciting trajectory of both digital and international expansion.   

About the Role:

Spanx is looking for a Sr. Manager of BI & Analytics to drive growth through data driven insights. This is a pivotal role within the BI and Analytics organization working across business operations leaders to drive profitable growth. The role reports into the Head of BI and Analytics and will partner with several business and data leaders across the organization in finding meaning in our data to drive change.

In this role, you will shape and deliver on the analytics roadmap that provides profitable growth. The ideal candidate is hypothesis driven and will have experience in the entire analytics value chain from identifying the right data sources to building statistical models to communicating actionable insights.

The ideal candidate will possess an insatiable curiosity and a continued desire to improve business performance. You will apply your expertise in quantitative analysis and data mining to look beyond the obvious to find insights to incrementally drive improvements in all facets of the business.

This role can be based out of our ATL HQ, NYC Metro, or Remote. 

Job Description

You’ll love it because you will:

• Maintain knowledge of data sources that provide critical performance metrics across various business functions
• Drive development of key metrics and monitor success across various functions (customer experience, finance, demand and inventory planning, logistics, marketing)
• Own dashboards that capture critical metrics that aid in business decision making
• Possess a thorough understanding and documentation of the lineage and context of various metrics
• Construct and maintain data models (SQL, dbt) to drive reporting and insights solutions
• Assist in reconciling differences in metrics sourced from different systems
• Be hypothesis driven and provide clear logical thinking in framing of business problems or in discussing new strategic initiatives
• Choose the right data and most effective analytics technique to find evidence supporting or refuting hypotheses that aid in better decision making
• Develop and present insights and actionable recommendations to leadership to drive growth
• Collaborate with multiple teams in monitoring and enhancing customer behavior on Spanx.com, developing strategic a/b testing, web analytics and furthering insights
• Develop customer understanding through deeper segmentation that includes, but not limited to, customer purchase behavior and digital engagement
• Work with business operations teams to identify new data and new uses of existing data that enable insight generation for growth
• Proactively identify areas where analytical efforts can produce a strong business value add and contributing to the analytics road map
• Mentor and coach junior members in skill development, efficiency hacks, and business knowledge.

Qualifications

We require:

• Experience working across multiple business functions (preferably in a digital, marketing, retail in e-commerce setting)
• Demonstrated success working with executives and data driven recommendations to direct business growth and operational effectiveness and achieve high impact results.
• Excellent communication and data presentation skills covering objectives, plans, status, roadblocks, and results.
• Prior experience proactively identifying areas where analytical efforts can produce a strong business value add and setting the analytics roadmap.
• Strong business acumen, analytical skills and technical abilities along with problem solving skills.
• Strong experience with SQL and proficiency in a programming language (e.g. Python, R)
• Advanced database query experience with SQL and ELT workflow (dbt). And familiarity with noSQL
• Experience with Power BI, Tableau or other BI software (e.g. Looker).
• Advanced Excel skills with good modeling hygiene
• Experience mana