Regional Engagement Coordinator - Paris

Job Description:

Supporting the HR Engagement and Communications teams, the Engagement Coordinator will support HR programs on property. The Coordinator will work in partnership with property divisions, HR Engagement Advisors, and Employee Relations and Labor Relations Advisors to coordinate high impact practices and programs designed to maximize performance and results via a consistent and meaningful employee experience.  

Requirements:

• 1+ year of professional work experience. 
• Experience in hospitality, retail, entertainment or other consumer-driven service business is required. 
• An undergraduate degree is required for this position.       
• A “whiz” with Microsoft office programs.
• Experience providing exceptional customer service internally and externally.  
• Ability to project-manage and support multiple executives with varied timelines.

Critical Leadership Competencies:

• Initiative. Creates and seizes opportunities to win, even when faced with ambiguity. True passion for results. 
• Team Focused. Catalyst for success of the whole team, not just own goals. 
• Range of Influence. Inspires confidence. Builds and leverages a powerful network. 
• Problem finding. Sees around the corners. Anticipates the unexpected. 
• Creativity. Generate new perspectives. Inspires brilliance with new ideas. 
• Business Intelligence. Stays current. Understands how what happens in the world affects us, our marketplace and our competition. 
• Entertain Your Best. Demonstrates integrity, authenticity, and candor. Embraces inclusion and employee engagement. 
• Outside In. Systematically seeks information on customers’ wants and needs 
• Problem Resolution. Be decisive and timely. Act on information and adapt with changes

Essential Job Functions: 

• Utilize and leverage communication platform to foster understanding and alignment across the workforce to the business objectives and the achievement of required results. 
• Assist with the development and enhancement of progressive customer service standards to ensure outstanding internal and external service performance. 
• Partner with department managers and supervisors to Inspire best practice leadership competencies. 
• Utilize employee and supervisor feedback surveys to strategically modify engagement planning to target high-impact areas.
• Coordinate with the LV Regional Staffing and Training teams to ensure talent is scheduled and screened by appropriate on-property executives. 
• Analyze department EOS/SFS data to provide real-time feedback and provide insight for the promotion and development key supervisors and managers.
• Ensure that specified departments receive communication that clearly outlines performance expectations to drive engagement on property. 
• Track and provide feedback on  Engagement plans and their impact on key strategic pillars.
• Establish credibility with management and employees in order to be an effective influencer in the business.       

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportuniti