Accounts Receivable Specialist

<div> <p><span style="font-size: 12pt;"><strong>Position Summary</strong></span></p> <p>RBJK Marketing LLC, the largest regional sub-franchisor for JAN-PRO Cleaning &amp; Disinfecting, is seeking an Accounts Receivable Specialist to support ongoing AR operations across multiple commercial cleaning markets.</p> <p>This role is responsible for managing accounts receivable activities including collections, billing support, cash application, and account reconciliation. A key focus will be maintaining accurate AR records, resolving aged balances, and supporting overall financial accuracy across a multi-entity environment.</p> <p>The ideal candidate brings hands-on B2B AR experience, is comfortable working within ERP systems, and can operate independently in a fast-paced environment.</p> <p>&nbsp;</p> <p><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <p><strong>Accounts Receivable Management</strong></p> <ul> <li>Manage and review aged receivables, identifying and resolving past-due balances.</li> <li>Research account history including billing records, service agreements, and prior collection activity.</li> <li>Process write-offs, credit memos, and billing adjustments in accordance with company policies.</li> <li>Maintain accurate invoice records, including detailed notes, reason codes, and audit documentation.</li> <li>Partner with Operations and Sales to resolve disputes, pricing discrepancies, and service-related issues.</li> <li>Support ongoing AR reporting and provide visibility into aging trends and account status.</li> </ul> <p><strong>Collections &amp; Cash Application</strong></p> <ul> <li>Conduct collection outreach via phone and email across multiple markets.</li> <li>Document all collection activity, including outcomes and next steps, within the ERP system.</li> <li>Apply customer payments and reconcile cash receipts to open invoices.</li> <li>Send dunning notices using system-generated templates and customer segmentation.</li> </ul> <p><strong>Billing &amp; Account Support</strong></p> <ul> <li>Assist with billing cycle activities, including invoice review, distribution, and validation.</li> <li>Identify and escalate billing discrepancies, phantom invoices, and disputed charges.</li> <li>Maintain customer account records, including contact information and billing details.</li> <li>Support continuous improvement of AR processes and workflows.</li> </ul> <p>&nbsp;</p> <p><span style="font-size: 12pt;"><strong>Required Qualifications<