Accounting Technician 1 - 017025

Job Description

Accounting Technician 1 plays a key role in the efficient operations of the Access to Care Division. The position will reconcile financial accounts and complete deposits. In addition, the Accounting Technician 1 will perform a variety of administrative, clerical tasks, and customer service aimed at ensuring the smooth operation of the division.

Required Tasks

• Deposit Checks, Money Orders
• Assist members with telephone payments
• Print Checks
• Reconcile monthly deposits of checks, e-checks and credit cards
• Print reports as needed from the database, including payment and billing summaries.
• Run batch settlements from check, e-checks and credit card transactions.
• Prepare monthly payment invoices
• Coordinate and troubleshoot member issues that involve the managed care providers.
• Perform administrative tasks such as filing, faxing, scanning, and uploading documents.
• Assist members with obtaining online access
• Assist with data collection from member surveys
• Handle incoming calls, respond to inquiries, and direct calls to the appropriate staff members
• Perform routine member requests.
• Utilizes electronic communications including internet, intranet, MS Office, Outlook, Teams, Zoom, and various other programs.
• Adhere to all patient privacy and HIPPA policies and procedures.
• Assist Department Managers as needed
• Perform other duties as assigned.

QUALIFICATIONS

Experience/Education Requirements

• High School Diploma or equivalent
• Valid Michigan Driver's License

The Charter County of Wayne

The Charter County of Wayne is Michigan's largest county. We are home to 34 cities and nine townships. From Rockwood to Livonia, from Sumpter Township to the Grosse Pointes, each community in Wayne County offers residents and businesses a unique blend of opportunity to live, work, play and raise families.

Headquartered in Detroit, our largest city and the automotive capital of the world, Wayne County offers a diversified economy and high standards for our residents' quality of life. Our history is rich and we take pride in being one of the most diverse communities that values culture, arts, and world-class amenities.

Wayne County provides leadership that ensures the County operates efficiently, effectively, and responsibly. We provide transparently while building a stronger County inclusive of collaborations, innovation, and a clear focus on serving our residents.

Administration Focus

Public Health Response

Economic Response

Fiscal Responsibility

Operational Efficiencies

Economic Development

Infrastructure Maintenance & Enhancements

Access to Health Care

Community Support

Homeland Security Emergency Management

Parks & Recreation