Manager, Accounts Receivable OTC

At CooperVision, a division of CooperCompanies, we’re driven by a unifying purpose to help people to experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com

Scope of the Role

The Accounts Receivable Manager oversees billing and credit management within the O2C process for CooperCompanies’ North America entities in a Global Business Services (GBS) environment. This role ensures accurate and timely invoicing, credit approvals, while maintaining compliance with company policies and SOX requirements. Reporting to the Senior Manager of Accounts Receivable, the Accounts Receivable Manager leads a team focused on operational excellence and process automation, while supporting working capital optimization and customer satisfaction.

Job Summary

The Accounts Receivable Manager is responsible for managing daily billing operations, reviewing credit applications, and maintaining credit limits. This position supports month-end close, assists with audits, and drives continuous improvement initiatives to enhance efficiency and scalability.

• Team Leadership: Supervise, coach, and develop billing and credit team members. Set performance goals, monitor progress, and foster a collaborative and high-performing environment.

• Billing Accuracy: Ensure timely and accurate invoicing and credit memo processing.

• Credit Risk Management: Review credit applications, approve limits, and monitor customer credit exposure.

• Month-End Close: Support reconciliations and reporting for billing and credit activities.

• KPIs: Monitor billing accuracy and credit risk metrics; provide insights to Senior Manager.

• Internal Controls & Compliance: Ensure adherence to SOX controls and company policies. Support internal and external audits by providing documentation and explanations.

• Process Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within billing and credit processes, leveraging GBS best practices.

• Reporting & Analysis: Prepare billing and credit-related reports, assist with month-end close activities, and provide insights to support decision-making.

• Other Duties: Perform additional responsibilities as assigned by the Senior Manager.

   

Key Competencies

• Strong attention to detail and accuracy in data processing.

• Advanced analytical skills for credit risk assessment and billing accuracy. 

• Excellent communication and interpersonal abilities.

• Proficiency in MS Excel and ERP systems.

• Ability to lead and motivate a team in a fast-paced Global Business Services environment.

• Problem-solving skills with a focus on continuous improvement.

• Bachelor’s degree in Accounting, Finance, or Business-related field (required).

• Minimum 5-7 years of AR/Billing/Credit experience.

• Minimum 3 years of experience in a supervisory or management role.

• Experience with ERP systems (Oracle or Microsoft Dynamics preferred).

• Strong understanding of O2C processes and best practices.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $78,586 and $112,226 per year and may include cost of living adjustments.  The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and