Social Media Support

The contractor shall create, provide analysis and advice, monitor, and disseminate Social Media for SOCOM SOCO.  Primary support is required in audience engagement, brand monitoring, and analytics as it relates to the USSOCOM digital footprint.  This includes crisis communication via Social Media; developing strategies to reduce the risk of identity theft or fake accounts; disseminating approved content to official social media accounts for USSOCOM; monitor daily social media sites for derogatory/foul postings, and delete posts deemed inappropriate by the COR; provide hands-on training with Enterprise Social Media personnel as it relates to Social Media best practices; provide analysis of USSOCOM social media site users/visitors to improve situational awareness to better tailor future content; assist in the coordination, scheduling and refinement of communications goals for Service Component, Theater Special Operations Command and other USSOCOM partnered organizations to increase mutual beneficial communication objectives; maintain a communications calendar of all major events/anniversaries/recognition dates for possible Public Affairs coverage; sets up and coordinates virtual communication events via Government or external sites to link USSOCOM leaders to other personnel or outside entities; advise USSOCOM Communications Office and other USSOCOM staff of any new communication tools used by commercial organizations that would improve communication internally and externally to multiple audiences; and provide other similar public affairs support to the Director of Communications Office such as; additional proof-reading, collaboration on other products, customer service, and media research/analysis.

Performance for this position requires on-site work at HQ USSOCOM, MacDill AFB FL.  Standard work hours are Monday – Friday 0730-1630 with one-hour lunch.  Due to operational considerations, the contractor shall provide support outside of normal duty hours, to include nights, weekends, and holidays. 

Qualifications:

• ·     B.S. or B.A. degree in Communication Science or Public Relations (PR) or Marketing with 2 years of experience in Digital PR or Marketing; or 6 years relevant experience in Digital PR or Marketing.

  ·     At least 2 years of experience in Digital Analytics.

  ·     Work history shall demonstrate a proficiency in publishing, Microsoft Office, Google, Video, and Major Social Media Platforms.

  ·     Work history shall demonstrate experience with determining goals and objectives through Marketing Planning and Strategy.

  ·     Secret Clearance required.

Essential Functions

Work Environment

Most work will be performed in a cubical environment inside a large facility. Work assignments vary based on client requirements. Travel is required to various CONUS and OCONUS non-hazardous locations based on client requirements.

Physical Requirements