Administrative Support Coordinator (Administrative Support Coordinator I), College of Natural Sciences - Nursing
California State UniversityAbout the role
Job Summary:
Under general supervision, independently performs a full range of varied and complex secretarial and administrative support functions. Responsibilities include, but are not limited to, collecting, verifying, maintaining, and informing students of compliance requirements; providing administrative support for the nursing Foreign Trained Nurses program; and completing clinical attestations for students each term to ensure compliance with program standards.
Duties and responsibilities
Compliance and Attestation – Pre-Licensure:
- Coordinates the student compliance management system by collaborating with vendors to establish new classifications and set deadlines for incoming cohorts each semester.
- Informs students of compliance documents and procedures in a timely manner. Thoroughly reviews, verifies, and interprets student medical and non-medical compliance documents submitted through the compliance tracker, in adherence to organizational guidelines.
- Independently handles multiple work unit priorities, including but not limited to, accurately inputting compliance packet data into Excel or database systems, monitoring student compliance requirements on a daily basis, verifying the completion of student hospital compliance forms, and ensuring compliance documents remain up to date by addressing expired documentation promptly.
- Keeps up with evolving compliance requirements as required by the department, clinical sites, and/or university. Collaborates with the Program Director and Assistant Program Director to prepare, review, and process clinical paperwork for each student, ensuring compliance with institutional policies.
Program Support:
- Supports program leadership by planning and coordinating data for accreditation processes, including but not limited to Board of Registered Nursing (BRN) surveys and reports, American Association of Colleges of Nursing (AACN) surveys, Commission on Collegiate Nursing Education (CCNE) accreditation reports, and BRN continuing approval reports, which may occur simultaneously. This includes preparing and organizing data, including but not limited to: PL BSN program admission, PL BSN Orientation and event programming, Regulatory and Outcome Databases, Student and Preceptor listservs, and Preceptor lists, ensuring alignment with accreditation and regulatory reporting standards.
- Actively participate in and attends committee meetings for the Pre-licensure and Full- Time Nursing (FTN) programs. Work involves using ingenuity to put information together in new ways.
- Collaborates with the Program Director to invite foreign-trained nurses to participate in the summer program and through Open University during the fall and spring terms. • Ability to conduct thorough department nursing information sessions to communicate information.
- Verifies GPA of graduating cohorts.
Nursing Program Admissions:
- Collaborates with nursing staff to evaluate the high volume of nursing student applications utilizing OnBase and Peoplesoft.
- Informs Department Chair and department Admissions Committee of rankings.
- Prepares and distributes PL BSN acceptance and denial letters and tracking responses.
Other classification -related duties as assigned
Minimum Qualifications:
- High School diploma or its equivalent
- Three years of progressively responsible experience in general office clerical or secretarial work or the equivalent.
Required Qualifications:
- Experience to be fully functional in all technical aspects of work assignments.
- Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
- Thorough knowledge of English grammar, punctuation, and spelling.
- Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
- Ability to independently handle multiple work unit priorities and projects.
- Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
- Working knowledge of budget policies and procedures.
- Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
- Ability to draft and compose correspondence and standard reports.
- Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
Preferred Qualifications:
- Knowledge of PeopleSoft or similar enterprise-wide application, OnBase, Qualtrics, Google Drive, compliance management system is desirabl
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