HVAC Installation Coordinator – Scheduling & Operations
Logan Services A/C, Heat & PlumbingAbout the role
HVAC Installation Coordinator – Scheduling & Operations | Full-Time | On-Site | Dayton, OH
Keep Installations Moving. Keep Customers Happy. Build a Career.
Are you organized, great with people, and able to manage multiple priorities? Do you enjoy scheduling, solving problems, coordinating teams, and making sure the details don't fall through the cracks?
Logan Services is looking for an HVAC Installation Coordinator – Scheduling & Operations to coordinate residential HVAC installations from sale through completion. You'll work closely with customers, installers, sales, field leadership, logistics, and internal teams to keep projects organized and on schedule.
You don't need HVAC experience to succeed in this role. If you have experience in customer service, scheduling, dispatch, project coordination, administration, or operations, your skills could transfer well.
Why Join Logan Services?
Since 1969, Logan Services has proudly served homeowners throughout Dayton and expanded into Columbus, Cincinnati, and Northern Kentucky. We invest in our people, provide opportunities to grow, and believe in doing things the right way.
Many people join Logan looking for a job and stay because they find a career with room to grow.
What We Offer
- Competitive Pay
- Medical, Dental & Vision Insurance
- Short- & Long-Term Disability Insurance
- 100% Company-Paid Life & AD&D
- 401(k) with 4% Company Match + Roth Option
- PTO & Paid Sick Time
- Bonus & Profit-Sharing Opportunities
- Paid Training
- Career Growth Opportunities
- Monday–Friday On-Site Schedule
The Big Task
As an HVAC Installation Coordinator – Scheduling & Operations, you'll be the person behind the scenes making sure residential HVAC installations stay on track.
You'll coordinate schedules, communicate with customers and field teams, track permits and payments, coordinate installation details, and solve problems before they become bigger problems.
If you like being the person who keeps everyone organized and knows what needs to happen next, you'll thrive in this role.
What You'll Do
- Coordinate daily residential HVAC installation schedules.
- Work with installers and field leadership to ensure jobs are properly prepared.
- Monitor projects from sale through completion.
- Address customer concerns and provide timely updates.
- Coordinate installer schedules, Saturday availability, and approved time off.
- Coordinate gas line installations from scheduling through completion.
- Monitor permits and customer balances and partner with other departments as needed.
- Maintain accurate customer and installation records.
- Process paperwork, payments, permits, and required documentation.
- Use ServiceTitan, Microsoft Office, Wells Fargo, Synchrony, and other company systems.
- Identify opportunities to improve scheduling and operational processes.
What We're Looking For
We're not necessarily looking for someone who already knows HVAC.
We're looking for someone who knows how to organize, communicate, solve problems, and get things done.
You may be a great fit if you've worked as a:
- Scheduling Coordinator
- Dispatcher
- Project Coordinator
- Operations Coordinator
- Construction Coordinator
- Service Coordinator
You'll Be Successful If You:
- Are organized and detail-oriented.
- Can manage multiple priorities.
- Communicate confidently with customers and coworkers.
- Enjoy solving problems and taking initiative.
- Are comfortable using computers and multiple software systems.
- Adapt well when priorities change.
- Have strong follow-through.
- Work well independently and as part of a team.
1–3 years of scheduling, dispatch, operations, or project coordination experience is preferred. HVAC, plumbing, construction, home services, logistics, or ServiceTitan experience is a plus but not required.
If you're organized, dependable, good with people, and willing to learn, we can teach you the HVAC side of the business.
Make an Impact at Logan
You're not just moving paperwork. You're coordinating the customer journey.
Your work helps installers have what they nee
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