Scientific Account Management

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Genedata, one of Danaher’s 15+ operating companies, our work saves lives – and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

The biopharmaceutical industry is undergoing a digitalization revolution, adopting data-driven R&D approaches to develop innovative therapies quicker. Genedata’s market-leading enterprise software is fueling this revolution, enabling leading biopharma, biotech, and CRDMO companies worldwide to automate processes and leverage biopharma R&D data analytics so they can find breakthrough therapies faster. Join this digital transformation and help scientists around the world accelerate the pace of biopharma R&D.

Learn about the Danaher Business System which makes everything possible.

This full-time position in our Lexington, MA location offers an exciting opportunity to support, shape, and promote a cutting-edge genomics platform for automating biopharmaceutical research. You will have a high level of responsibility in a growing global company. Up to 20% travel is required within North American and occasional travel to Europe.

We are offering a base salary range between $85,000 to $105,000 for this position.

About the Role

Are you a scientist or computational biologist with an interest in analyzing and interpreting NGS and multi omics datasets for cutting edge R&D projects? Does the idea of working in partnership with the world’s leading biopharma, agribusiness and industrial biotechnology companies to solve big data challenges sound exciting to you? If so, we would like to talk with you as we seek to grow our interdisciplinary scientific consulting and application support team in our East Coast Office.

The role is designed for an inquisitive scientist who has strong communication skills and a solid background in genomics. Creative problem solving and the ability to present complex issues in a simple and rational way are essential. As a member of the Genedata Selector team, you will work closely with our partners on a wide variety of innovative projects and collaborate with internal and external stakeholders to solve big data problems. You will provide expert scientific and technical support to customers, investigate customer workflows and IT infrastructures, design solutions, and manage projects to ensure that scientific and business requirements are met. You will also support our sales team with product expertise, scientific presentations, and software demonstrations.

Your Responsibilities

• Provide scientific consulting and professional services to support customer projects
• Troubleshoot scientific and technical support issues and capture user feedback and customer use cases
• Define NGS data analysis workflows, analyze datasets, and present the results
• Collaborate with scientific and IT partners to solve problems related to the analysis and management of genomics data
• Identify customer needs and map them to the capabilities of the Genedata Selector platform
• Learn about trends and novel approaches in biopharma R&D/manufacturing and contribute insights to the team. For example, up and coming genomics applications for cell and gene therapies
• Coordinate activities internally with the scientific consulting and professional services team, business account managers, and product management
• Present the product vision of Genedata Selector to prospects and customers
• Provide Internet-based and on-site product training sessions with customers
• Identify new business opportunities together with business account managers
• Define appropriate service projects with customers to fulfill unmet needs

Skills and Experience

• PhD or MSc. in molecular biology, bioinformatics, or similar discipline
• 1+ years related business experience working in a biopharma, industrial biotech, agribusiness or related life sciences e