Data Security & Investigations Analyst I - III

Posting End Date:  

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

 

***These positions may be filled in Little Rock, AR (preferred) or The Woodlands, TX***

***This position may be filled as an Analyst I, II or III, depending on the selected candidate’s qualifications and experience***

 

Brief Position Description

The Data Security & Investigations Analyst assists with execution in collecting access and activity data across disparate IT/OT assets to build a fuller picture of user activity for review and investigation. Creates badges and manually provisions access that cannot be automatically managed through the Identity Management System (IDM). Delivers outstanding customer service by working with the team to streamline and improve Data Security processes and procedures.

 

Key responsibilities include:

• AD account maintenance
• Manually provision access for systems and applications in cases where it cannot be automatically handled by the IDM systems
• Improve operational efficiencies through the identification of automation opportunities and working to develop and deliver solutions for those opportunities
• Assist with adherence to specific requirements of North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP), CIP-004, CIP-006, CIP-007, CIP-014, and Nuclear Regulatory Commission (NRC) Nuclear Cyber (10 CFR 73.54), as directed
• Execute, as directed, on granting/revocation of 3rd party access to ensure safety of Entergy’s data and compliance with regulations
• Support incident response and data breach management, as directed
• Issue physical badges in accordance with all identity management and regulatory policies
• Day-to-day operational involvement of teamwork activities

Experience Required

• Analyst I: 
  • 0-2 years of experience in a technical role or other relatable experience such as:
    • experience in a data analysis and collection role
    • experience working in cross-functional teams delivering solutions
    • experience in call center and/or customer service roles

 

• Analyst II: 
  • 2 plus years of experience in a technical role or any of the following:
    • experience in a data analysis and collection role
    • experience working in cross-functional teams delivering solutions
    • experience in call center and/or customer service roles
  • 1 plus year experience in Identity and Access Management specific to provisioning and administration in one or more of the following:
    • LDAP / Directory Services
    • Identity and Access Management Systems
    • Privilege Access Management (PAM) and/or Multifactor Authentication (MFA)
    • Physical Security access systems

 

• Analyst III: 
  • Four or more years of Identity and Access Management (IAM) experience in a corporate environment
  • Minimum of 1 year IT service desk / customer support experience
  • 3 plus years’ experience in provisioning and administration in one or more of the following:
    • LDAP / Directory Services
    • Identity and Access Management Systems
    • Privilege Access Management (PAM) and/or Multifactor Authentication (MFA)
    • Physical Security access systems, tools and technologies

Minimum knowledge, skills, and abilities required of the position

• Ability to work independently in a structured environment and deliver quality work in a timely manner
• Good organizational and time management skills
• Experience working in partnership with colleagues on cross-functional teams
• Proven work experience in one or more of the following:
  • Identity and Access Management foundational skills using the concepts of least privilege access in delivering identification, authentication, authorization and accountability
  • Proficiency in directory services such as Active Directory (AD) and other LDAP platforms
  • Operational tasks in support of tools and technologies such as: basic networking and administration skills, privilege access management (PAM), Multifactor Authentication (MFA), Identity and Access Management platforms, physical security access systems, scripting and automation
  • Working knowledge in practical application of various regulatory standards such as Critical Infrastructure Protection (CIP), Sarbanes–Oxley (SOX), National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF)
  • Data aggregation, manipulation and presentation as they specifically apply to IAM use cases
  • Work management and ticketing systems such as ServiceNow
• Experience wor