Regional Director of Hillsborough

Description

Title: Regional Director of Hillsborough

Reports to: Chief Operations Officer

Supervises: Community Managers, Program Coordinators, Seasonal Blitz Recruiters

Position: Full-time, Salaried

Location: Leadership Center, Tampa, FL / Hybrid

JOB ACCOUNTABILITIES

Unite your passion for the Girl Scout mission with your ability to bring positive change to girls, families and communities. A Regional Director, Hillsborough County (RD) unites community influencers and partners to serve the Girl Scout mission and in turn improve communities throughout an assigned region. The RD also leads the strategy and team which drive membership growth through recruitment and retention strategies; lead and motivate volunteers and community partners; and ensure girls benefit from the Girl Scout Leadership Experience. 

ESSENTIAL FUNCTIONS

Membership Growth

• In partnership chief field operations officer and peers, develops and implements a plan for girl and adult engagement in targeted areas to meet identified growth and retention goals. Leverages data, council resources and internal partnerships to ensure plan is representative of and relevant to the community being served. Considerations may include alignment to diversity benchmarks, language needs, and financial capacity.
• Works in concert with CEO, COO, and other community facing staff to have a conspicuous presence in the community and a respected voice when girl issues are being explored.
• Cultivates relationships with appropriate community leaders, organizations, educators, faith-based institutions, and businesses to support overall program efforts within region to positively impact sustainable membership growth.
• Leverages the organizations’ CRM (Salesforce) technology platform to document and enhance the relationship with each member.

Program Quality & Grant Management

• Employs data from Girl Scout Research Institute, council reports, and regional community resources to create and implement systems aimed at better ensuring all girl members receive the complete Girl Scout Leadership Experience. 
• Oversees collaboration of program staff and community managers to ensure a diverse and effective array of program partnership and community collaboration opportunities are identified, secured, and nurtured.
• Works with cross-functional team to determine or develop innovative techniques to ensure the effective delivery of membership & program strategies.
• In collaboration with Grants Manager and staff, manage regional community grants including design, development, implementation, reporting and renewing. 

Community Manager Leadership

• Drive the achievement of results by applying sound staff management techniques, tailored to the abilities, interests, motivations of each individual. As appropriate, support the professional growth of each individual as well. 
• Create and ensure policies, protocols, and best practices are utilized effectively.
• Enable staff and volunteers. Provide tools, training and coaching that lead to success in the role.
• Engage staff and volunteers. Foster individual and team pride in achieving assigned goals and contributing to the Girl Scout mission.
• Energize staff and volunteers. Build a work environment that is motivating and respectful. Seek and deliver professional development opportunities based on the capacity and interest of the individual.
• Serves as role model and expert when problem resolution and / or relationship reconciliation is unable to be achieved by community manager.

Success Tactics & Tools

• Strategic planning and decision making, which reflect the commitment to enterprise wide success.
• Meeting individual and council strategic goals leading to membership growth and girl development as measured by participation in core Girl Scout activities and program outcomes. 
• Creation and adherence to the work plan and best practices of the council, while raising new ideas and alternative process recommendations to the COO.
• Personal commitment to regulatory and council practices, such as Volunteer Essentials, Safety Activity Checkpoints, GSWCF protocols. 
• Influence the ability and engagement of volunteers by oversight or participation in their training and coaching.

Serving the Girl Scout movement requires that all teammates are flexible and generous with their talents. We move at the speed of the girl and are committed to doing our best on her behalf. This may entail shifts in assignments, priorities and /or schedules.

DESIRED QUALIFICATIONS

• Available to wo