Senior Manager, Commercial Applications & Data
Scholar RockAbout the role
The Senior Manager, Commercial Applications & Data serves as the technology lead for enterprise applications and data supporting Scholar Rock’s Commercial and Medical organizations. Scholar Rock is establishing the application and data foundation required to support commercial launch, customer engagement, content management, medical communications, and future business growth, with Veeva serving as a core strategic platform.
Reporting to the Senior Director, Commercial & Data, the Senior Manager partners closely with Commercial, Medical Affairs, Commercial Operations, Regulatory, Legal, Compliance, Cybersecurity, Data & Analytics, Infrastructure & Cloud, and external technology partners to translate business priorities into scalable, secure, compliant, and sustainable technology solutions.
The role combines strong technical expertise with application ownership and delivery leadership. The Senior Manager leads solution delivery from requirements and design through implementation and ongoing support, maintains sufficient hands-on expertise to independently assess, configure, and troubleshoot complex Veeva solutions, and ensures internal and external delivery teams provide reliable, high-quality services.
The successful candidate will be comfortable moving between business conversations and technical decisions, understanding stakeholder priorities, shaping solutions, managing delivery and operational outcomes, and engaging directly with the technology when deeper expertise is required.
Position Responsibilities:
Business Partnership & Solution Delivery
- Serve as a trusted technology partner to Commercial, Medical Affairs, Commercial Operations, Regulatory, Legal, and Compliance stakeholders, developing a strong understanding of business priorities, processes, content workflows, launch needs, and evolving technology requirements.
- Translate business, operational, medical, promotional, and compliance requirements into solution options, technical requirements, delivery plans, and measurable outcomes.
- Partner with the Senior Manager, GxP Application and Data to execute the platform roadmap and align demand, priorities, dependencies, and delivery sequencing.
- Lead implementations, enhancements, integrations, releases, and continuous improvement initiatives across the Commercial and Medical application portfolio.
- Communicate solution recommendations, delivery status, risks, dependencies, and tradeoffs clearly to business and technology stakeholders.
- Partner with Commercial Operations, Medical Affairs, and business stakeholders to improve data quality, data stewardship, reporting enablement, and the effective use of commercial application data.
- Operate with a high degree of independence and judgment, making day-to-day application, technical, delivery, and operational decisions within established platform strategy and governance.
Application & Technical Leadership
- Provide technical leadership for Veeva CRM, PromoMats, MedComms, and related Commercial and Medical applications across solution design, configuration, integration, security, and lifecycle management.
- Design and configure complex Veeva solutions when needed and maintain the technical depth required to troubleshoot issues, assess alternatives, and independently validate partner recommendations.
- Establish scalable configuration, integration, security, and release practices that improve consistency, maintainability, and supportability.
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