Track Operations Associate

RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM venues offer multi-level high speed go-kart racing, immersive gaming arenas and immersive attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection. The first 5 RPM venues are open and operating in the NYC area, and we are quickly scaling with 25 additional venues opening in the United States over the next 5 years.

The RPM Experience: https://www.youtube.com/watch?v=qXM_B9UUd4E

Calling all track operation gurus with a passion for fun! RPM Raceway Long Island, is on the hunt for a talented and driven track operators to join our electrifying team! If you thrive in a fast-paced environment and love keeping the thrills rolling, this could be your dream job.

The Track Operations team member will play a vital role in ensuring the smooth and safe operation of our indoor karting tracks. You will be responsible for maintaining track safety standards, assisting guest with equipment, overseeing race sessions, and providing exceptional customer service to enhance the overall guest experience.

KEY RESPONSIBILITIES

• Calls racers for line-ups and providing instruction.
• Communicates with the front counter to run races as efficiently as possible.
• Assigns karts, calls people to races, explains all rules and directions to customers.
• Provides safety briefings, assists with the kart, head sock, helmet, and neck belt fittings.
• Properly gaps racers to pull out of pits, pushes karts, and provide guidance for roll-out.
• Tracks scanning for potential problems and hazardous races.
• Flags races at the start, during and closing.
• Plugs karts for re-charging, monitors status of battery stations.
• Provides scoring sheets to customers to understand racing results and data.
• Runs endurance races, racing clinics, and special racing events.
• Up-sells endurance races, racing clinics, special racing events, and kids camp.
• Keeps the facility in great condition at all times abiding by opening and closing duties.
• Performs other duties as assigned.
• Adheres to safety regulations and industry standards.

IDEALLY YOU’LL HAVE:

• 2+ years of customer service experience in hospitality, entertainment, or retail
• High School diploma or G.E.D from an accredited institution required.
• College attending working towards a degree is preferable with flexible hours available.

• Helpful, Friendly, and Patient attitude and disposition
• Excellent communication skills and a great team player
• Able to multi-task and problem solve.
• Able to work 15 to 28 hours per week including w