Senior Program Manager; Veteran Services To Career

Description

WHAT MAKES VOA SPECIAL? Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.

** Senior Program Manager is charged with supervising staff, managing programmatic budgets, coordinating

activities among community partners, collaborating with key stakeholders, ensuring compliance with all

applicable rules, regulations, laws, and funder requirements, and achieving program objectives. Oversees

supervisory and managerial personnel and is responsible for developing and implementing program-specific

policies and practices that support staff and client wellbeing, the professional development of staff members,

and promote positive outcomes for clients. Charged with developing and implementing strategic plans

linking program-specific activities to larger community or agency initiatives. Typically, oversees multiple

teams, grants, and contracts sometimes spanning several geographic locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Develops and implements strategic plans linking services between multiple agency and community

stakeholders in support of shared objectives.

· Oversees multiple grant agreements and teams by ensuring compliance with grant commitment and

expectations of program funders and VOA Colorado, including the provision of supportive services.

· Trains, supervises, and evaluates staff members. Ensures compliance with the requirements of their

respective job descriptions and accordance with established best practice standards.

· Composes and manages annual program budgets representative of grant agreements with program

funders; monitors expenses and revises budgets as needed.

· Conducts and facilitates regular internal reviews of all components, including monitoring for compliance

to program requirements and best practice though client file reviews and client and community feedback.

Provides follow up and/or corrective action as necessary.

· Is proactive in remaining apprised of evolving program regulations, standards, and best practice, and

effectively integrates these practices into program operations.

· Collaborates with administrative services staff to ensure that appropriate financial, personnel, and

operational standards are adhered to as indicated by grant agreements with program funders.

· Aggregates and reviews program data to determine the effectiveness of services and progress in meeting

service goals as indicated by program funders.

· Utilizes program data to develop strategic action plans for outreach and service delivery.

· Ensures program staff provide accurate and timely documentation, adhere to confidentiality, record

keeping, reporting, and data entry and collection standards.

· Coordinates activities among community stakeholders and maintains excellent working relationship with

community stakeholders.

· Assists in preparation of regular grant applications, updated, or requests for information.

· Collaborates with statewide field office staff to facilitate the continuity of high-quality services.

· Predictable, consistent attendance.

· Performs all other duties as assigned.

SUPERVISORY RESPONSIBILITIES · Oversees supervisory or managerial personnel who supervise client service teams.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

· Travel throughout the program’s service area.

· Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.

·Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds), Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments

POSITION TYPE AND EXPECTED HOURS OF WORK

· Full-Time as indicated in posting