IT Field Support Tech 1-2nd Shift

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Overview

The IT Field Support Technician is responsible for installation, support, inventory enhancement and management of networked and non-networked hardware such as desktops, laptops, thin clients, printers, and peripherals.  In addition, the IT Field Support Technician is responsible for problem resolution/troubleshooting/training and communicating with end users in a timely and customer-oriented manner. Assist with the deployment and maintenance of service level agreements with appropriate reporting and documentation.  All other duties as assigned.

Required Minimum Education:

• High school diploma or equivalent Required
• Associate's Degree Preferred
• Bachelor's Degree in computer science or related field Preferred

Required Minimum Experience:

• Minimum 2 years experience preferred in customer service/ / IT Support Preferred

Required Minimum Skills:

• Desktop operating systems, hardware, printers and peripherals, desktop applications (i.e. Microsoft Office products etc.), LAN/WAN Connectivity.
• Strong communication, presentation, and customer relation skills.
• The individual must be able to communicate and have good team building skills.
   

Onsite - Primary Location: WellStar Kennestone Hospital, North Fulton Hospital, Secondary Location: Windy Hill Hospital, Cobb Hospital, Paulding Hospital, Douglas Hospital

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.