Business Transformation Office Intern

Business Transformation Office Intern

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

What you will gain
Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. 

The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. 

Santander US is a nationwide business with locations across the country. This position is located in Boston, MA. 

•    The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. 

Salary: 83,200/year 

Before applying, please keep in mind that our internship program does not offer any relocation assistance.

What we offer you
You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander.

The Business Transformation Office (BTO) serves as the hub for driving strategic change and cross-functional transformation. Through a disciplined approach to project management, business readiness, and portfolio governance, the BTO ensures alignment between strategic priorities and execution.

The graduate Intern will play a key supporting role in this mission by contributing to transformation initiatives across the organization. This position offers a structured rotational experience across the three core functions of the BTO: Core Project Management, Hypercare and Readiness, and the Central Office. The internship is designed to provide exposure to large-scale change programs, governance frameworks, and the operational mechanics of a high-performing transformation office.

Key Responsibilities:
Core Project Management
•    Involvement in the planning, execution, and monitoring of transformation initiatives.
•    Assist with project documentation, status reporting, milestone tracking, and risk and issue management.
•    Contribute to stakeholder engagement efforts and coordination across business and technical teams.
Hypercare and Readiness
•    Participate in post-launch stabilization and business adoption activities.
•    Assist with data gathering and analysis related to performance monitoring, issue resolution, and lessons learned.
•    Support readiness assessments and communications to ensure a smooth transition to new operating models, systems, and processes.
Central Office
•    Contribute to portfolio-level reporting, governance routines, and continuous improvement of PMO processes.
•    Assist with the development and refinement of project management tools, templates, and performance dashboards.
•    Support initiatives that enhance standardization, visibility, and accountability across the transformation portfolio.

Learning Outcomes:
The internship provides a unique opportunity to gain practical experience in enterprise-level project delivery and transformation governance. The Graduate Intern will develop a strong understanding of structured change management, strategic execution, and the role of a modern business-focused PMO in driving sustainable business outcomes.

What we are looking for
•    A graduate student with an expected graduatio