Specialty Pharmacy Technician (Refill Calls)

<p></p> <p><strong>Join our Shields team today!</strong></p> <p>Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a&nbsp;<strong>Pharmacy Refill Technician&nbsp;</strong>to support the pharmacy team&nbsp; by ensuring accurate, timely filling and delivery of specialty medications. This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations.</p> <p>&nbsp;</p> <p><strong>$1,000 Sign On Bonus! Plus potential Quarterly Bonus incentives!</strong></p> <p>Schedule: In Office, Monday - Friday, 9:00AM - 6:00PM (potential for hybrid schedule)</p> <p><u>Active Texas Pharmacy Technician License AND National Pharmacy Technician Certification Required.</u></p> <p>&nbsp;</p> <p><strong>What You’ll Do:</strong></p> <ul> <li>Provide compassionate, knowledgeable assistance to patients, providers, and staff.</li> <li>Make outbound refill calls and process requests promptly.</li> <li>Answer and triage incoming pharmacy calls.</li> <li>Clarify prescription orders with pharmacists or clinicians.</li> <li>Coordinate medication refills and complete accurate data entry.</li> <li>Assist with claim adjudication and troubleshoot rejected claims.</li> </ul> <p><strong>What You’ll Get:</strong></p> <ul> <li><strong>Medical, dental, and vision insurance</strong> starting day one</li> <li><strong>401(k) with match</strong>,&nbsp;<strong>4 weeks PTO</strong>,&nbsp;<strong>10 paid holidays</strong></li> <li><strong>Paid parental leave</strong>,&nbsp;<strong>short-term disability</strong>, and&nbsp;<strong>professional development</strong></li> <li><strong>Access to employee resource groups and wellness programs</strong></li> </ul> <p><strong>What You Need:</strong></p> <ul> <li>State-registered (Texas)&nbsp;<strong>Pharmacy Technician</strong>; CPhT required</li> <li>2+ years of experience as a pharmacy technician required; 5+ years preferred</li> <li>High School Diploma or GED Required</li> <li>Strong communication, organization, and tech skills</li> <li>Empathy, integrity, and a team-first mindset</li> </ul> <p></p><div class="content-conclusion"><p>California residents employed by or applying for work at Shields have certain privacy rights. Please review our: <span style="text-decoration: underline;"><a href="htt