Strategic Account Executive - Energy Industry

<p>Microsoft’s Enterprise Team focuses on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience and revenue growth for Microsoft. This role is in the Energy industry. </p><p> </p><p>As an<span> </span>Strategic Account<span> </span>Executive you will drive the digital technology transformation in partnership with your as strategic classified customer, to achieve both Microsoft and customer business outcomes.  Leveraging your large, multi-functional team across the breadth of the Microsoft product portfolio, engage at the most levels of your customer bring industry-relevant solutions to help the customer adopt and embrace digital technologies.<span> </span> </p><p> </p><p>With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to<span> </span>execute against a territory<span> </span>account<span> </span>plan. </p><p><span> </span> </p><p>Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. </p> <h3>Responsibilities</h3> <p><strong>Account</strong><strong><span> </span></strong><strong>Management</strong> </p><ul><li>Manages the development and execution of a mature/dynamic multi-year customer<span> </span>account<span> </span>plan based on proven methodologies to manage a sustainable, long-term business portfolio. Leads strategies for the assigned<span> </span>account<span> </span>that yield high-volume sales and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts.<span> </span> </li></ul><ul><li>Leads and coordinates a diverse team (e.g., industry experts) on plan<span> </span>execution (e.g., prioritization, delegation) and drives<span> </span>accountability to<span> </span>execute and deliver on<span> </span>account<span> </span>plans and grow the<span> </span>account, leveraging industry expertise.<span> </span> </li></ul><ul><li>Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure<span> </span>execution of core tasks and<span> </span>account<span> </span>transactions, and to provide a comprehensive<span> </span>account<span> </span>management experience.<span> </span> </li></ul><p><span> </span> </p><p><strong>Strategic Thinking</strong> </p><ul><li>Articulates Microsoft's and partners' point of view and creates deep connections with decision makers throughout multiple levels of the customers' organization to drive purchase decisions and increase interaction and participation, leveraging relevant tools and resources (e.g., LinkedIn). Leverages relationships to address complex political blockers and drive<span> </span>execution for the customer.<span> </span> </li></ul><p><span> </span> </p><p><strong>Customer Engagement</strong> </p><ul><li>Proactively elevates stakeholder relationships and uses Microsoft sales strategies through multiple levels of the customer's organization to secure buy-in and<span> </span>execution. Expands strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization.<span> </span> </li></ul><p><span>  </span> </p><p><strong>Sales Excellence</strong> </p><ul><li>Orchestrates the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Enables customers to provide feedback directly to<span> </span>executives to help transform<span> </span>account<span> </span>space by establishing open communication channels for feedback, providing<span> </span>executive sponsorship, and providing direction to others to ensure customer feedback is addressed through One Microsoft approach.<span> </span> </li></ul><p><span>  </span> </p><p><strong>Competitive Knowledge</strong> </p><ul><li>Leverages internal network of industry experts to strengthen knowledge of the industry (e.g., emerging trends), competitors (e.g., AWS, Salesforce) and customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge