Senior Revenue Operations Analyst

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Evolution Equity Partners, Sequoia Capital, GV and Riverwood Capital.

What You Will Do

The Senior Revenue Operations Analyst is a member of the Global GTM Operations team and partners with finance, sales, revenue and other cross-functional teams to drive operational efficiency, effectiveness, and analytics, ensuring strong revenue attainment.

• Drive strategy and business planning, and performance management support, with a focus on Professional Services, Insurance and Channel operations
• Data Analysis: Collect, consolidate, and analyze sales data from various sources. Use data analysis techniques to identify trends, patterns, and insights that can drive sales performance improvement.
• Reporting and Dashboards: Develop and maintain regular reports and dashboards to track KPIs and provide visibility into sales performance at different levels (individual, team, region, etc.). Present data in a visually appealing and easily understandable format.
• Sales Process Optimization: Identify inefficiencies and bottlenecks in the sales process and propose recommendations for improvement. 
• Collaboration and Communication: Collaborate with cross-functional teams, including sales, marketing, finance, and IT, to ensure alignment and effective communication of sales insights and recommendations. Present findings, reports, and recommendations to sales leaders and stakeholders.
• Provide overall support and departmental coordination for Global GTM Operations team inquiries, ad-hoc requests and projects.

Job Requirements

• Bachelor’s degree
• Minimum of 4+ years of working experience within planning, business operations, finance, sales/revenue operations, customer success management, or in management consulting roles for these functions.
• Strong Experience with Salesforce.com, particularly in a B2B SaaS environment, with a data-driven approach to problem-solving
• Requires an understanding of standard business practices related to Sales, Channel/Alliances or Customer Success processes and systems- experience with projects improving these processes is a plus.
• Strong project and program management skills to implement cross functional change.
• Some experience in either or both service sales operations and channel sales operations
• Ability to support relationships that enable collaboration with Revenue Operations senior management, sales/service senior management, and cross functional stakeholders equally.
• Self-starter with a keen attention for detail and an ability to manage multiple tasks and projects simultaneously, with tight time constraints
• Able to manage ambiguity and shift priorities when needs change.
• Channel operations experience a plus

Benefits:

We offer a competitive salary, stock options, a comprehensive benefits package, including health and dental insurance, unlimited PTO, parental leave, tuition reimbursements, and much more!

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable l