Lab Tech Assistant PSC Lead-Full Time (Days)

The Lab Tech Assistant Patient Service Center Team Lead will be an Inova Central Laboratory leader by monitoring variance, training new team members, overseeing work performed in the department and monitor staff productivity. This role is responsible for quality assurance and compliance of all lab safety procedures and process at all times. Provides excellent patient care and customer support by effectively communicating and working with other departments and the ICL leadership team. Performs proper specimen collection, follows standard protocol for patient identification, and demonstrates proper technique to provide an excellent standard of care. Completes registration for patients and customers as well as confirms accuracy and completeness of orders and information as it relates to patient care. Insurances that all specimens received are done so accurately and prioritizes specimens after collections or as they arrive in the lab.

Inova Employee Benefits and Perks:

• Health, Vision, and Dental Coverage
• Life Insurance, Short/Long Term Disability
• NEW! 4 weeks PAID PARENTAL LEAVE
• Retirement: Inova matches dollar for dollar the first 5% of your eligible pay that you contribute to the plan
• Competitive salary: Pay based experience
• Amazing Paid Time Off: Accrue PTO hours on your very first day of work
• Supplemental Plans: Including Auto/Home Insurance discounts, Pet Insurance, Identity Theft Protection
• Additional Benefits: Educational Assistance of up to $5,250/year, Student Loan Refinancing, Adoption Assistance, Child Care Centers, Scholarship Program, Free Parking, Exclusive savings opportunities to in-store events, theme parks, discounts, movie tickets and local offerings and so much more!

Requirements for consideration:

Minimum Education:

• High School diploma or GED equivalent.
• Completion of Phlebotomy training required: completion certification from a Phlebotomy program or another Allied Health Training program, such as Medical Assistant, MLT or MT. OR documented foreign equivalent.

Years of Experience:

• 3 in a Patient Service Center environment, registration, specimen processing experience.

Certification:

• Basic Life Support upon start
• Completion certificate from a Phlebotomy program or another Allied Health training program, such as Medical Assistant, MLT or MT. OR documented foreign equivalent.

Job Responsibilities

• Performs proper specimen collection, by confirming patient ID, collecting specimens in proper tubes, utilizing venipuncture/capillary techniques, and accurately labeling the specimens/blood products to ensure accurate patient results; Follows standard protocol for patient ID and specimen/blood product labeling including final verification.
• Demonstrates organization skills by prioritizing collection requests/blood product inventory needs; Selects appropriate equipment prior to collection: i.e. tubes, supplies. Verifies orders per department policy; Demonstrates proper technique to provide excellent standard of care; Demonstrates knowledge performing special procedures per facility department and based on competency assessment specific to those procedures.
• Maintains current knowledge of methods for blood, urine, stool, and culture collections and explains specimen collection protocols to patients, nurses and physicians as required; Provides quality customer and technical support and maintains positive relationships through timely, courteous, accurate and efficiently handling of inquiries.
• Participates in annual skills review, written evaluation of personal knowledge and direct observation of technique and process prior to evaluation deadline.
• Explains and keeps customers informed of all processes and procedures; Helps customers to have clear expectation of what is occurring and duration of procedure and when there will be a wait time; Assesses data and provides age specific care to patients.
• May perform additional duties as assigned.

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