Manager, Commercial Sales

Job Description

Sales at GoTo  

At GoTo, our sales team introduces people at all levels to technologies that will make their lives easier. We're constantly innovating and refining our sales and marketing strategies to remain competitive. As a team member, you'll have access to ongoing professional development opportunities and the chance to take your skills to the next level. Join us and help change the way people think about technology.  

Your Day to Day  

As a Manager, Commercial Sales you would be working on:  

• Teaming up with Sales Leaders in developing and implementing sales strategy for the region. Strategies include maximizing renewal performance, account upsell development, and ongoing account management.  

• Working cross functionally with marketing, business development, sales operations, and finance to establish plans to accelerate revenue growth within the region.  

• Resolving escalated client feedback and issues, which will involve speaking with the client directly in certain instances.  

• Setting performance expectations and coach team members on how to achieve metric based goals.  

• Monitoring and continuously improve metrics for sales attainment, closing ratios, lead conversion rates, appointment setting, and sales cycle optimization.  

• Preparing weekly, monthly, and quarterly forecasting and KPI reporting.  

• Coaching Sales reps, understand individual strengths and weaknesses, and work with reps sales acumen.  

What We’re Looking For  

As a Manager, Commercial Sales your background will look like:  

• Inspiring Leadership: you lead by example. You’re deeply invested in the development of your team—not just to hit sales targets, but to help them grow into their next career move. You take the time to understand the “why” behind their work, tailoring coaching and guidance to what truly motivates them. With 5–8 years in B2B sales and at least 2–3 years managing AEs selling to mid-sized businesses. 

• Metrics-Driven with high-Velocity Impact: You understand the power of numbers and are skilled at analyzing key performance indicators to drive accountability and improved performance. You leverage metrics to implement strategies that optimize consistency, velocity, and precision across the sales process. Ideally, you've worked in full-cycle sales, preferably within SaaS or communications tech, where speed and efficiency go hand-in-hand. 

• Grit & Growth Mindset: You’re resilient, resourceful, and thrive in challenging situations. You see setbacks as opportunities to learn, adapt, and grow—both personally and as a leader. You encourage a mindset of constant improvement, enabling your team to embrace challenges head-on and reach new heights. 

• Team Culture Champion: Through collaboration, accountability, and a focus on growth, you shape a culture primed for success. You actively participate in deals—sitting on customer calls with your reps to provide support and insights—and invest deeply in creating an environment where your team feels empowered to own results and achieve together. 

What We Offer 

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team: