Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

This position is based in Plano, TX, with a hybrid mix of some in-office time and some remote work.

Who we are

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.

Who we’re looking for

The National Manager, QA and UAT Horizontal Lead will be responsible for managing a team of QA/UAT Test Leads (also known as Quality Assurance Manager).  

Key responsibilities include

• Create the enterprise testing strategy to deliver on the UAT vision and goals at Toyota Financial Services.  

• Develop UAT best practices and standards that align with the new Agile Delivery model and ensure that they are followed by the domains.

• Develop plan to capture assurance metrics and make them available through reporting & dashboards.

• Review the assurance metrics and ensure quality assurance standards are being followed.

• Collaborate with the Product and Platform teams to ensure a stable test environment for testing. 

• Explore and help rollout a test data management solution for test data generation and reservation.

• Create test release coordination plan with the domains to limit test downtime during core testing hours.

• Standardize and rollout the model for Scenario Validation Testing (SVT) and End to End (E2E) Testing. 

• Work with the Test Lead in each domain to thoroughly assess the maturity and business need for test automation.

• Collaborate with the Domain Owner/Product Owner/Tech Lead/UAT Lead to develop a test automation roadmap for the domain, considering critical applications, frequency of deployments, etc.

• Develop method of capturing test automation return on investment (ROI). Manage the UAT Horizontal Team budgets to ensure fiscal responsibilities. 

What you bring

• Bachelor’s Degree

• Progressive experience developing UAT best practices and standards.

• Experience forecasting and managing budgets.

• Proven experience leading and developing high-performing teams.

• In-depth knowledge of quality assurance methodologies, practices and tools which includes test automation frameworks.

• Strong expertise in product management and software development lifecycle.

• Experience and understanding of software and data testing techniques and best practices.

• Analytical and Problem-Solving skills with the ability to drive root cause analysis and implement corrective actions.

• Experience working in IT delivery and managing cross f