Security Officer I - Entry Screener - Dollywood Theme Park - Part Time Seasonal

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Security Officer Level I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. 

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Security Officer Level I will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. 

This role exists to protect people and property, by screening our Guests and Hosts for weapons or contraband at various Park entrances checkpoint locations. They will help to maintain a peaceful, fun-filled and safe atmosphere, and enforce Security procedures at Dollywood entrances while Creating Memories Worth Repeating for our guests. 

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. 

Summary of Essential Functions and Responsibilities 

• Greet all Guests in a friendly and professional manner 
• Control park access at Host, Guests and Service entrances
• Search bags by visual and/or mechanical device
• Must be able to work adjacent to and properly operate electronic Metal Detection Unit and hand-held wands
• Must be able to scan Guests and deal professionally with any Guest that may need additional screening or has prohibited items in their possession
• Must be able to provide professional Guest Services such as giving directions, answering questions, interacting with friendly conversation and representing the Company in a positive, family friendly manner 
• Be observant of any potentially suspicious activity and report same to an armed Security officer, Supervisor or Law Enforcement officer 
• Must be able to work at multiple positions and assignments as the Company needs changes with rapid increases or decreases in the attendance flow
• Must be able to work in an outside environment, standing for an extended time, in all types of weather conditions  
• Take possession of lost property and return same to Lost & Found

Management reserves the right to change and/or add to these duties at any time 

 

Education and Experience Required 

• Ability to cope with situations firmly, courteously, tactfully, and with respect for the rights of others
• Preference will be given to candidates with prior Law Enforcement or Security related experience
• Must be able to meet the qualifications to be certified as an unarmed Security Officer by the State of Tennessee, licensed by the Department of Commerce & Insurance Private Protection Services as prescribed by the Tennessee Code Annotated 62-35 Act of 1922 (See attachments TCA 62-35-116, TCA 62-35-117) 
• Must be at least eighteen (18) years of age
• Must possess a valid driver’s license and have state required auto insurance
• First Aid and C.P.R. certification required or ability to obtain a certification in a timely manner
• Must have a high school diploma or equivalent
• Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre employment drug screening
• Must not have been convicted of or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor and other alcoholic beverages or controlled substances
• Must not have been released or discharged under any other than honorable discharge from any of the armed forces of the United States
• Must have fingerprints on file with the Tennessee Bureau of Investigation