Senior Billing Specialist

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The Senior Billing Specialist will be responsible for managing and executing end-to-end billing processes within Lyft's AR Operations team, with a focus on both domestic and international billing operations. This role requires a detail-oriented professional with extensive experience in billing operations, financial reporting, and cross-border invoicing. The Senior Billing Specialist will collaborate across Finance, Revenue, Sales and Billing Ops teams to ensure accurate, compliant, and efficient billing practices at scale.

Responsibilities:

• AR Operations & Billing
  • Generate and review invoices to ensure accuracy and completeness across domestic and international accounts.
  • Reconcile billing data with financial records to ensure consistency and integrity.
  • Manage the billing cycle from start to finish, ensuring timely and accurate invoicing.
  • Address and resolve billing discrepancies and disputes promptly
  • Support multi-currency billing workflows, including currency conversion, exchange rate application, and FX-related reconciliations.
  • Ensure compliance with country-specific invoicing requirements, tax regulations (VAT, GST, WHT), and e-invoicing mandates across international markets.
• Data Management and Reporting
  • Maintain and update billing systems including Oracle Fusion, Zuora, and Salesforce.
  • Prepare regular billing reports and financial statements
• Reconciliation and Audit
  • Reconcile billing accounts and resolve discrepancies, including intercompany and cross-border transactions.
  • Assist in internal and external audits related to billing and financial reporting.
  • Support SOX compliance by adhering to internal controls and documentation standards.
  • Partner with Tax and Legal teams to ensure international billing is compliant with local regulations.
• Process Improvement
  • Identify and implement improvements to billing processes to enhance efficiency and accuracy.
  • Drive automation and scalability improvements across the billing lifecycle.
  • Contribute to the buildout and refinement of international billing frameworks as Lyft expands into new markets.
• Collaboration and Communication
  • Work closely with Sales, Billing Ops, Revenue Accounting, and Finance teams to ensure accurate billing and resolve issues.
  • Communicate effectively with internal and external customers, including international partners, to address billing inquiries.
  • Collaborate with cross-functional stakeholders in Legal, Tax, and Sales on international billing matters.

Experience:

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 4-6 years in billing, finance, or a related field, with at least 1 year in a senior role.
• Proficiency in billing software and financial systems, including Oracle Fusion, Zuora, and/or Salesforce.
• Advanced proficiency in Google Suite Apps (Sheets, Docs, Drive).
• Experience with multi-currency billing, FX reconciliations, and currency conversion workflows.
• Familiarity with international tax requirements including VAT, GST, and withholding tax (WHT) as applied to billing.
• Candidates must demonstrate hands-on experience with:
  • Cross-border invoicing and compliance with local invoicing regulations in multiple countries or regions.
  • Multi-currency billing operations, including FX rate application, currency conversion, and related reconciliations.
  • International tax requirements (e.g., VAT, GST, WHT) as they apply to the billing process.
  • Working with international customers or partners to resolve billing inquiries and disputes across time zones.
  • E-invoicing frameworks or country-mandated digital invoicing standards (e.g., CFDI, Peppol, or similar) is a plus.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an i