Senior Experience Designer (AI and crossplatforms)

UNILEVER IS HIRING Senior Experience Designer (AI and crossplatforms)

Location: Hofplein 19, Rotterdam, the Netherlands  

Local employment conditions apply 

Full-time 

Salary range: 64 800 - 89 000 EUR depending on experience

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will first consider candidates based in the Netherlands. If you are based outside of the Netherlands and you are interested to apply, please feel free to do so but we can only take your application on if a decision is made to also recruit outside of the Netherlands. 

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will first consider candidates based in the Netherlands. If you are based outside of the Netherlands and you are interested to apply, please feel free to do so but

we can only proceed with your application if a decision is made to also recruit outside of the Netherlands.

ABOUT UFS

Act like a founder, accelerate your growth, stay ahead of the curve, enjoy the growth: JOIN US 

UFS operates with a different business model that has a greater emphasis on chefs and field sales to drive demand creation with operators in a Business-to-Business setting. UFS is a unique business within Unilever, with a constant focus on executional excellence and consistent productivity improvements leading to significant value creation and enabled by rich expertise in the professional food service channel. 

UFS is the place where we are all striving to be Chefs supporting Chefs! At UFS we have an entrepreneurial culture with a commitment to speed, simplicity and trust, whilst having a hunger to grow – both our business and our people. UFS also proudly commits to high employee engagement every year with UniVoice scores ahead of Unilever across all dimensions. 

It is the place where you can be a risk taker, test and iterate, and be a trendsetter. You can think and work like an owner of your own business and be ahead of the curve. With the purpose of “We free you to love what you do” and the DNA “having empathy for the people we serve and the expertise to meet their needs 24/7” you will become a part of a “People-to-People organization.” 

You will explore new opportunities, big and small, that will make our business grow faster. You will continuously learn, unlearn, relearn, and challenge yourself to accelerate your development in an end-to-end business and in end-to-end roles. 

At UFS, we are committed to fostering a culture of trust and unity with our empowered One Team One Goal approach, with a passion for winning and nurturing a culture of psychological safety where people can shape their career adventures. We aim to achieve resilient performance and sustainable success, winning together as one resilient, dynamic team.  

JOB PURPOSE
As the Chef AI Product Owner/Design Lead, you will own the design, and delivery of critical product features and experiences across all digital platforms—web, mobile app, and future channels. This will be a hyper personalised experience powered by AI. You’ll be integral part of a global framework of an end to end customer journey. You will also guide and help CX leads with local implementations. You will work independently (with input from different team members) to identify opportunities, define solutions, and drive initiatives from concept through launch and optimization, leveraging modern technologies including AI to create competitive advantage. As a strategic design leader, you will bridge business objectives with user needs, make high-stakes decisions with ambiguity, and influence stakeholders at all levels to deliver experiences that drive measurable business results. Your work will shape the future of how professional chefs & operators interact with our digital ecosystem, requiring systems-level thinking, cross-platform expertise, and the ability to balance innovation with execution excellence.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Working with the OX manager (and team), to execute on the strategy and vision.

• Own end-to-end digital product initiatives and feature development from opportunity identification through strategy, design, launch, and optimization—making critical decisions independently and managing complexity across stakeholders.

• Co-create the global framework that will get translated into local solutions in partnership with CX leads for their markets.

• Define product roadmap & backlog, prioritizing initiatives based on business impact, user value, and technical feas