General Manager

Description

Bosak Auto is the largest, most recognized family-owned automotive dealer in Northwest Indiana. Bosak Auto has delivered quality and commitment to the automotive industry for over 95 years. With 9 locations and 12 brands, we are continually growing, while providing excellent opportunities for both our guests and employees.

Bosak Auto has become synonymous with superior sales, selection and service. Our vision provides an exceptional car-buying experience. It’s a vision that’s always evolving as the family continuously seeks the most effective ways to better service their guests.

We are seeking a dedicated General Manager who can champion and execute a plan and progress forward towards improving culture and employment engagement. You will achieve all budget and performance targets, and ensure that the management team has working knowledge of all goals and quality processes.

Don’t miss out on this is a rare opportunity to join a group that almost exclusively promotes from within, but due to recent growth, we are now seeking the right candidate from outside our team.

Skills & Attributes

• Takes personal responsibility.
• Polished and professional communicator.
• Conducts business in an ethical and professional manner.
• Exhibits high level of commitment to guest satisfaction.
• Innovative and process driven.

Expectations

• Setting a clear vision and goals for the store to achieve targeted performance in all areas of the business.
• Oversees daily operations, remedies guest complaints promptly, ensures guest satisfaction metrics are met while recommending and creating improved courses of action where necessary.
• Engaging and motivating the team to achieve key goals, performance expectations and best practice processes.
• Attracting, developing and retaining the very best talent for the store.
• Creating an exceptional guest experience to drive loyalty.
• Responsible for the oversight of all budgeting and forecasting for the store.
• Developing and maintaining productive relationships with manufacturer partners
• Analyzing the business to determine shortfalls and developing action plans to improve performance.
• Driving the business through a high-level of involvement in the day-to-day operations
• Clarifies policies and procedures of the dealership to all employees and follows up with employees to ensure that these policies are understood and followed.
• Completes performance evaluations regularly and develops short and long-term goals for each department manager (includes sales, parts, and service departments).
• Coordinates regular meetings with the managers of each department to ensure their profitability and efficiency while providing the managers on the financial condition of the dealership.

Requirements

• Ability to set and achieve targeted goals
• Automotive retail General Manager experience; General Sales Manager experience in a medium to high volume is acceptable and Bosak will invest in development
• Proven ability to attract, develop and retain great talent
• Strong financial and business acumen and the ability to drive revenue and profitability
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record
• College degree preferred.

If you are interested in working with a “not so typical” Auto Group, apply online at Bosakauto.com/careers.