Senior Manager, Communications & Change Management
Dutch Bros CoffeeAbout the role
It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.
Position Overview
The Senior Manager, Communications & Change Management is responsible for leading the communication strategy for the People function and ensuring employees and leaders receive clear, coordinated, and timely communications that support business priorities, organizational change, and the Dutch Bros culture.
Reporting to the Chief Human Resources Officer, this role serves as a strategic advisor to the People Leadership Team and partners closely with leaders across the organization to translate business priorities into integrated communication strategies that drive understanding, alignment, and engagement.
This role owns the People communications roadmap and communication planning for major initiatives, including organizational changes, people programs, policy updates, technology implementations, leadership communications, and M&A activity. The Senior Manager will connect initiatives across the People function into a cohesive narrative while leading executive communications, leadership cascades, and change communication strategies.
The ideal candidate combines strong business acumen, organizational awareness, and communication expertise. They can quickly understand business priorities, anticipate communication needs, influence senior leaders, and develop strategies that help employees navigate change and stay connected to the company's direction and purpose.
Job Qualifications
Bachelor's degree in Communications, Public Relations, Journalism, or related field (or equivalent experience)
8+ years of experience in internal communications, change communications, corporate communications, or related fields
Experience leading communication strategies for large-scale organizational initiatives and change efforts
Experience partnering with executive leaders to develop strategic messaging and communication plans
Experience supporting organizational transformations, restructures, acquisitions, or enterprise-wide initiatives
Experience leading and developing communications professionals preferred
Location Requirement:
This role is located in Tempe, AZ. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.
Key Responsibilities
Strategic Communications & Change Leadership
Own the communication strategy and roadmap for the People function
Develop integrated communication plans for major People initiatives and organizational changes
Connect initiatives across the People team into a cohesive employee narrative
Establish communication governance and planning processes that improve alignment and reduce communication overload
Proactively identify communication risks, opportunities, and employee impacts
Executive Communications & Leadership Cascades
Serve as a trusted communications advisor to the CHRO and People Leadership Team
Develop executive messaging, talking points, presentations, FAQs, and leadership communication materials
Design an
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