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Business Continuity Lead, Americas

CHEP
LOC0002425, United States, United Statesfull_timeVerifiedPosted 11 Sept 2025

About the role

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

🚨 Lead the Future of Resilience at CHEP Americas 🚨

Join CHEP Americas in a high-impact leadership role where you'll drive the strategic direction of our Business Continuity and Crisis Management Framework, aligned to ISO 22301:2019. You'll build on existing foundations to enhance operational resilience, develop and test continuity plans, and ensure our people, assets, and customers are protected during disruptive events. Collaborating across all levels—from process owners to executives—you’ll inspire innovation, challenge the status quo, and shape the future of business continuity across the region.

Key Responsibilities May Include:

  • Lead, champion, and implement the BCM Framework across the region.
  • Represent the BCM leadership on regional and functional leadership teams.
  • Drive the implementation of BCM tools, templates, and IT solutions across the region
  • Ensure adequate and competent resources are provided to implement BCM processes.
  • Provide training and support to team members on BCM processes and tools.
  • Monitor compliance of first-line teams against BCM policy requirements.
  • Support the consolidation of business impact analysis data to inform enterprise-wide recovery strategies.
  • Ensure disruption risks are reported and appropriately managed.

🌎 Regional Business Continuity & Crisis Management Leader – CHEP Americas

This is your opportunity to drive transformationinfluence change, and protect operations across the Americas.

Location: Atlanta, GA or Orlando, FL - Please note our offices will be moving from Alpharetta, GA to Atlanta Metro area in Fall of 2026 - Promenade Central, 1200 Peachtree St NE, Atlanta, GA 30309.

Travel: 20%, may include international locations

🔑 Key Responsibilities

  • Lead, champion, and implement the Business Continuity and Crisis Management Framework across the Americas.
  • Develop and execute continuity strategies aligned with company objectives to ensure resilience during disruptions.
  • Collaborate with cross-functional teams to identify critical processes and dependencies.
  • Conduct business impact analyses to assess vulnerabilities and potential impacts.
  • Maintain and test continuity plans to ensure operational readiness.
  • Coordinate and lead exercises and drills to evaluate preparedness.
  • Provide leadership and guidance during crises to support timely recovery.
  • Deliver regional training programs to embed continuity into daily operations.
  • Participate in regional and global steering committees and working groups.
  • Report regularly to executive leadership on strategy, execution, and outcomes.
  • Share and implement corrective actions and lessons learned.
  • Lead efforts toward ISO 22301:2019 certification if pursued.

🧠 Challenges You’ll Tackle

  • Prioritize multiple tasks without compromising quality.
  • Navigate a complex matrix organization and influence without direct authority.
  • Support stakeholders across time zones with flexible scheduling.
  • Drive change and standardization across diverse business functions.

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Company

CHEP

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