Senior CSIRT Operations Manager

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Role

You’ll be a key leader in safeguarding our organization's digital assets and ensuring business resilience. This role demands a deep understanding of the evolving cyber threat landscape and a keen ability to strategize, build, and lead a high-performing CSIRT team. You'll collaborate closely with Security leadership, IT, and other key partners to proactively detect, respond to, and mitigate cybersecurity incidents.

Details Include

• Strategic Vision: Partner with Security leadership to define and drive CSIRT Operations’ strategic vision, operational plans, and success metrics, aligned with industry best practices and regulatory requirements.
• Partner Engagement: Build strong partnerships across the organization, crafting continuous feedback loops that allow the CSIRT Operations team to understand evolving business needs and prioritize security solutions.
• Operational Excellence: Lead and mentor a team of cybersecurity professionals, ensuring efficient event handling processes, from triage and investigation to containment, eradication, and recovery.
• Technology Adoption: Stay abreast of the latest cybersecurity threats and tools, evaluating and implementing security technologies to enhance our CSIRT capabilities.
• Continuous Improvement: Champion a culture of continuous learning and improvement, conducting reviews and driving the evolution of the CSIRT operations team’s response capabilities.
• Communication and Reporting: Represent the CSIRT in executive reviews and ensure regular communication, updates, and follow-ups on incident response activities and key performance indicators.

Requirements

• 5+ years of experience in cybersecurity operations, incident response, or a related field, with at least 2 years in a leadership or management role.
• Consistent record of developing and improving operational processes, implementing metrics, and driving quality assurance initiatives within a security or IT environment.
• Experience leading and escalating security incidents, conducting investigations, and coordinating response efforts across teams.
• Demonstrated ability to lead and mentor a technical team, fostering a collaborative and impactful environment.
• Solid understanding of incident response methodologies, security tools, and industry best practices.
• Superb communication and interpersonal skills, with the ability to effectively interact with technical and non-technical partners.
• Ability to analyze and interpret data, identify trends, and make informed decisions based on metrics and insights.
• Adaptable and resilient, with the ability to thrive in a fast-paced and dynamic environment.
• Passionate about continuous improvement and driving operational excellence within the CSIRT.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.