Systems Maintenance Supervisor

Company Description

A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. www.veolianorthamerica.com

Job Description

Position Purpose: 

The incumbent will oversee field operations for T&D (Transmission and Distribution). The duties will include but not be limited to supervising and inspecting maintenance, repair and installation work performed by contractor and Veolia crews. Maintaining a safe environment for all employees and customers.

Primary Duties/Responsibilities: 

• Coordinate and schedule a variety of maintenance, installation, and repair projects.
• Allocate and assign work crews to specific jobs based on job requirements and manpower availability.
• Supervise and inspect maintenance, repair, and installation work to be completed in the assigned service area.
• Follow the MUTCD for safe traffic designs for road closers.
• Perform documented safety inspections of system maintenance crews and inspectors during course of daily field inspections.
• Oversee the billing and field operations of mark-out contractor.
• Update work force management software of field ready work, prior to assigning the activity.
• Respond to complaints or problems received from customers (residential, commercial, and municipal) by conducting physical site inspections.
• Check periodically on work in progress of private contractors to verify the quality of work as well as the statements they submit as to the amount of material and labor used.
• Investigate site for planned projects to determine necessary safety precautions, special tools, and equipment, in addition to other special project requirements.
• Participate in developing and implementing the department’s operational scheduling and standard operating procedures.
• Monitor, maintain and develop KPIs.
• Must be able to respond to emergency calls and work extended hours as needed (the incumbent must be a member of the emergency callout rotation team) with a 45-minute response time.
• Commitment to health, safety, and protection of the environment:
• The incumbent supports Veolia’s commitment to safety by complying with the programs regarding health, safety, and protection of the environment. The incumbent demonstrates safe work practices, takes part in safety meetings, and advises the superintendent of any non-conforming conditions.
• The incumbent must be in possession of a valid driver’s license.
• All supervisory staff are expected to monitor emails and texts for emergency situations which may arise, and communicate with the Manager, Corporate Communications, BPU, DEP, Operations, and other T&D management staff.
• Complies with all organization safety procedures.
• Sets the tone for safety and housekeeping.
• Lead by example.
• Accountable for personnel issues.
• Performance.
• Corrective Action.
• Development.
• Perform other projects / tasks/ duties as assigned.

Qualifications

Education/Experience/Background: 

• A Bachelor’s degree in management, engineering, or science is preferred.
• 3-5 years of supervisory experience.

Knowledge/Skills/Abilities: 

• Must be able to read complex reports and engineering drawings. Write detailed reports and prepare presentations. Analyze complex operational and engineering challenges and resolve same. Learn new technological advances in distribution technique and equipment.
• Ability to learn how a water distribution network operates.
• Have strong managerial and interpersonal skills.
• Adequate computer skills and the ability to work within an office environment.
• Able to utilize Microsoft Office and Google.
• Able to learn how to utilize a workforce management software.
• Effective supervisory techniques.
• Strong knowledge in methods, practices, procedures, materials, and equipment associated with the construction, maintenance, and repair of water distribution systems.
• Ability to effectively supervise skilled and unsk