Senior Manager, Engineering, Member Experience

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Member Experience Engineering

The Member Experience Engineering team builds the web and mobile experiences that Spring Health members use to access care.  We blaze trails with green field innovation, iterate rapidly on feature roadmaps, and optimize the experiences to reduce friction.

We are looking for a Senior Engineering Manager to lead a team responsible for member funnel optimization, as well as agile delivery of emergent customer-, member-, and sales-requested feature opportunities.

This particular role is a unique opportunity to make an impact in the area of Specialty Care - treating members and their families with difficult challenges such as substance use, severe depression, trauma and eating disorders.

The role is full time, reports to the VP of Engineering for Member Experience, is full remote (or optionally hybrid if you happen to live near Manhattan), with travel opportunities at least twice per year for in person events.

What you’ll be doing:

• Owning development and delivery of member funnel improvements
• Applying your growth experience to implement best practices 
• Managing a thriving team of engineers spanning both onshore and offshore
• Contributing to the Member Experience engineering leadership team and product strategy

What success looks like in this role:

• A highly capable and thriving engineering team
• On time planned deliveries and high velocity incremental deliveries
• High quality engineering output, in terms of both product and codebase
• Trend of reducing technical debt reduction and improving engineering excellence 
• Great partner relationships in engineering and across functions like PM and Design

What we expect from you:

• At least 5 years experience as an engineering manager (manager of individual engineers)
• At least 5 years of experience with Ruby, Rails, React, TypeScript and/or Flutter
• Track record of data fluency and objective measures of impact
• Track record of proactive and collaborative leadership style
• Track record of strong talent management and team health success

The target base salary range for this position is $179,100 - $218,550, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed