Deputy General Manager, Commercial Operations - Dallas Market
Cruise LLCAbout the role
We're Cruise, a self-driving service designed for the cities we love.
We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.
Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.
Cruise is looking for a Deputy General Manager to launch and scale our driverless autonomous vehicle service in the market. In this position, you will have direct responsibility for all areas of our Commercial Operation in the Dallas market and will work hand-in-hand with your team, engineers, technicians, and a broader cross-functional leadership to manage and continuously improve operations and service performance. If you're interested in coordinating the complex movement of our robots and humans on the roads of Dallas, let's chat!
What you’ll be doing:
Launch and rapidly scale our first driverless paid service in Dallas
Establish and drive the highest standards for driverless operations to ensure safe operations for riders and operations personnel alike
Strategically plan and complete staffing, facility and hours of service expansion in a fast paced scaling environment
Directly manage a team of Commercial Operations Managers, Field Service Coordinators, Operations Coordinators, and Driverless Support Specialists
Coordinate with Non-Commercial/R&D AV Operations and Program Managers to use shared resources and infrastructure where needed
Provide key feedback and high-visibility updates to counterparts and Cruise senior leadership as needed on key issues and information
Drive continuous improvement through experimentation and process optimization in service of safely increasing throughput, utilization and monetization of on-road mileage
Serve as a key partner in hiring, managing, developing, reviewing and terminating personnel
What you must have:
Bachelor’s degree in business, engineering or a related field
4+ years of professional work experience in product/av operations, management consulting, rideshare, mobility sectors
2+ years of experience directly managing teams
Ability to handle dynamic assignments, including flexible schedules
Ability to keep calm and perform well under pressure
Comfort with ambiguity; bias to action
Ability to connect with people of all backgrounds and offer immediate, fair, and honest feedback when needed
Willingness to go above and beyond to fulfill the company’s mission
Bonus points!
MBA or advanced degree in an Engineering-related field
Experience leading safety critical operations in technology or automotive industries
Experience managing and deploying key assets
The salary range for this position is $140,100 - 206,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.
Why Cruise?
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Our benefits are here to support the whole you:
- Competitive salary and benefits
- 401(k) Cruise matching program
- Medical / dental / vision, AD+D and Life
- One Medical membership
- Subsidized mental health benefits
- Flexible vacation and company paid holidays
- Healthy meals and snacks provided for non-remote employees
- Paid parental, jury duty, bereavement, family care, and medical leave
- Fertility Benefits
- Dependent Care Flexible Spending Account, subsidized by Cruise
- Flexible Spending Account
- Monthly wellness stipend
- Pre-tax Commuter Benefit Plan for non-remote employees
- CruiseFlex, a working policy for US-Based Cruisers, lets you and your manager find the working style that’s best for you, whether it’s primarily in-person, primarily at home, or a combination of home and in-office time. - <
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