Patient Scheduler - Check-Out

Description

Here at AO Multispecialty Clinic, the Patient Scheduler at Check Out serves as a receptionist for all exiting patients.  A Patient Scheduler checks patients out, schedules their future appointments and other ancillary appointments, and can often serve as a liaison between the patient and the provider. 

Requirements

Major Duties and Responsibilities

• Check out patients
• Schedule follow-up and outside referral appointments for patients (scans, etc)
• Give patient copy of  appointments made and/or Visit Summary
• Sort and distribute mail
• Reschedule appointments as needed
• Fill in for Patient Registration at Check-In as needed

Experience and Education

• High school graduate or equivalent
• 1+ year of medical office experience preferred
• Electronic Medical Records (EMR) experience preferred
• Proficient in Microsoft Office programs

Skills and Abilities

• Ability to work in a fast-paced environment with patience and compassion
• Ability to effectively multi-task
• Ability to comply with OSHA and HIPAA policies
• Exceptional interpersonal skills