Behavioral Health Care Specialist (Certified Peer Recovery Coach or Support Specialist)

Overview:     

Schedule: Full-time, including four 10hr shifts.       

Additionally BHCS offer evening groups (at least twice a week) and a weekend group (up to twice a month).     

Location: Remote and/or In Assigned Clinic Location     

Reports to: Behavioral Health Care Specialist Lead and/or Clinical Director     

      

Why Workit:     

Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives.      

We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible.      

We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.     

     

Job Summary:      

As a Behavior Health Care Specialist (BHCS) at Workit Health you will be responsible for providing group based intervention and case management to members with Substance Use Disorders (SUD).  Primary focus is on group based treatment, including co-facilitation of shared medical appointments. BHCS are full-time employees that work primarily remote and can provide all services via telehealth platforms.  Schedule is full time, including four 10hr shifts.  Additionally BHCS offer evening groups (at least twice a week) and a weekend group (up to twice a month).     

     

Job Responsibilities:     

• Excels at group facilitation, on SUD related topics with and without standardized curriculum.     
• Comfortable co-facilitating multidisciplinary groups, such as shared medical appointments.     
• Willing to work a flexed schedule to accommodate evening and weekends groups.     
• Provide evidence based SUD services through facilitation of psychoeducational, skills development, cognitive behavioral, interpersonal process, and support based groups.       
• Fluent with group co-facilitation within groups, with other recovery coaches and medical providers.      
• Capable of managing crisis intervention remotely.      
• Prepare all related documentation in accordance with applicable organizational and state standards in a clear, thorough, and timely manner.     
• Comfortable with treating adults and adolescents.      
• Participation in meetings, supervision, and clinical audits.       
• Maintain standards of confidentiality, HIPAA and 42 CFR Part II.     
• Demonstrate adaptability and flexibility without compromising clinical effectiveness.     
• Commitment to Harm Reduction philosophy in all aspects of clinical practice.      
• Expertly manage member communication over chat, email, and phone in a way that embodies the company mission and values     
• Attend member chats and messages.     
• Contribute to Behavioral Health services by providing support groups and subsequent documentation.     
• Provide individualized resources to members.      
• Be empowered to work autonomously, continuously learning, and are expected to adhere to meeting schedules and times, and prioritize accordingly.     
• Complete tasks for referrals, resources and discharges.     
• Demonstrate empathy, compassion, and respect for clients in all interactions.     
• Go above and beyond to provide excellent member experiences resolving member inquiries and, overall, ensure our members’ needs are placed first.     
• Increase overall member satisfaction by meeting and exceeding support metrics and service levels.     
• Expect that new states have varying requirements (ex: internal drug testing, fingerprinting) that we aim to meet while being sensitive to our employee work force and mission around addiction.
• Other duties as assigned.

     

Qualifications:     

• Peer Recovery Coach Certification (Required)
• Must have experience facilitating support groups
• At least 1 year of peer recovery experience
• Preferred experience in customer service settings
• Experience with El